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Sussman Mazda, Willow Grove PA

Address 1601 Easton Rd, Willow Grove, PA, United States
Phone +1 215-658-1800
Hours
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-6:00pm
Saturday9:00am-5:00pm
Website www.mazdaofabington.com
Categories Mazda Dealer
Rating 4.2 32 reviews
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Sussman Mazda reviews

32
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Kristen
July 13, 2018 6:18 am

Everyone I dealt with was super helpful and responsive. Purchased from out-of-state. They took care of everything. Meg and Matt Y, in particular, were wonderful to work with.

Adrienne
July 06, 2018 10:39 am

If you’re in the market for a car I’d highly recommend Sussman Mazda. Bob and Eric were both extremely helpful and I got exactly what I wanted! They worked with me to ensure that I was happy. Give them a visit if you need a car

Alison
July 06, 2018 1:25 am

Sussman Mazda was the most helpful dealership I have ever been to. They were completely devoted to satisfying my needs and followed up with me afterwards! Definitely recommend going here for your next vehicle!
They also stayed open late for me to come test drive the car. Which I ended up getting! We were there until 12AM!

Azeem
June 10, 2018 9:36 am

My name is Lorenzo Jordan and I had a good experience with Sussman Mazda, All of my concerns were met and they were very attentive; Meg, and Eric are very knowledgeable, Friendly People and I will be Returning For more Business.

Kareemah
May 20, 2018 12:07 pm

I called with a problem about my car not turning off & the guy told me to come in and it it was after hours & I really appreciate that.thank you Mazda

Antony
May 07, 2018 5:10 pm

It was the worst experience I had with these guys. Just minutes before I went to them to enquire on cx5 and The sales guy was too rude. I had deal with Faulkner and peruzi where I had a nice experience and they were ready to give me rough quote, those guys are more technically sound.

Andi
May 01, 2018 1:00 pm

Leased a Mazda3. Was shown great service by Ron and the rest of the staff. (that was in 2015).

Updated in 4/18. The lease is finishing and I went to enquire about purchasing the car. They'll try to charge a couple grand over the agreed amount on the lease contract, including a made up $600 inspection fee. Do the smart thing and purchase through the bank.

Kirsti
April 26, 2018 2:12 pm

Terrible customer service. We were ready to make our lease/purchase but waited 2.5 hours for assistance. Meanwhile, as we waited, the last car available in our color choice was sold to customers that arrived an hour after us. They did offer to get us a replacement car for Monday- the one in the auto body shop with no incentive to compensate for the delay, auto body repair, or horrendous customer service.

Shame on us for waiting as long as we did. Shame on them for the wait. On principle we have decided to take our business and desire for the CX5 else where.

Adil
April 23, 2018 4:34 am

Brent and Eric both were great and explained the details of the deal. It helped me in making my mind to by CX5

Jen
April 22, 2018 8:49 pm

Nice dealership. I got in contact with them through TrueCar and I’m glad it worked out they way. They were very helpful and responsive. I was very happy to set everything up through e-mail and they had everything ready for me when I came in. Eric was great and very nice to work with troughout the process. The car was ready, paperwork was prepared, and the staff were all very helpful. I was given a nice overview of all of the cars features and was out the door in about thirty minutes. Very easy experience. I would definetly return!

john
April 16, 2018 5:19 pm

Matt and Eric were very helpful in helping me purchase my new CX-5. The whole process from start to finish was very efficient and only took an hour and half of my time. I am very pleased with the vehicle as well. I highly recommend Sussman Mazda.

Marta
March 28, 2018 5:53 pm

Everyone was so helpful in making sure I purchased the right car for me! We even stayed late one night deciding leather color and everyone was enthusiastic and excited to help me in this purchase. The entire sales and service team was incredibly friendly and knowledgeable. I would highly recommend this dealership if you're looking for great service!

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