TCS Property Management, Philadelphia PA

These people only care about your money not your safety in neighborhoods. Be careful of what you rent. They manage properties for slum lords and charge you up!
Not even a full month and paid an early rent my roommate was shot in her arm in front of our door coming home from work. The Company rejected our purposal to move us to a better location or a refund of our hard earned $2850.00 we paid to move in even though they were warned by my family that someone tried to break in our home 2 weeks prior.instead they insist that we cut our least short and leave empty handed.my family have been staying in hotels since this happened in fear of their lives and tramatized from near the death experience. To the shelter we go because we dont have money for hotels any longer. Thank you TCS
sincerly your Tenant.

The Staff at TCS Property Management have been courteous, responsive and very Professional. They respond to requests in a timely manner. They make it easy to pay rent online so you do not have to mail a check. They are THE BEST when it comes to managing properties.

Don't ever rent here, they're in business for no other reason but to STEAL people's money. Scam artists!

I've had TCS manage 5 rental units for me since 2012. They've been highly professional, responsive to me needs, and very good at screening new tenants. The owner liaison I worked with, Megan McDonald, has been particularly helpful to me, always quickly and completely resolving any issues or questions I had. I've recently sold 3 sold 3 of those units but I would not hesitate using their services again.

I have multiple properties managed by TCS, and have found them to be extremely responsive and reasonable to deal with.
Each month, my statements are accurate and completely understandable.
I switched from another property management company about 3 years ago, and am very glad I did.

Absolutely best management team in Philadelphia.
I am an overseas investor and I feel well taken care of.
Tried three other companies in town, no one is anywhere near them!

Beware there is NO maintenance department. They will use that as a selling factor. (We have a maintenance team to fix problems quickly). They even have a maintenance portal. It is not real. They just take your request and call your landlord. If they landlord wants to fix it thats their decision if not TCS will just call you and tell you no. Makes no sense. I can call the landlord on my own? My landlord doesn't care about the rental unit at all and is not going to fix any issues. He has already made that abundantly clear. (My neighbors have animals living in their ceiling). TCS will do nothing to remedy any maintenance need.

I would give this company a ZERO star rating if I could. We just moved into a new apartment building that TCS Management manages and we have had SO MANY PROBLEMS. We too do not know who to contact because every time we contact the office, we are told to contact someone else or to submit a maintenance request. Even the billing department told us to contact maintenance for a billing related issue.and then maintenance doesn’t even help. We have a cracked window in our apartment that is from construction and it was supposed to be fixed before we moved in. Nothing has been fixed. Anyway, since we moved in, we have had leaky gas lines which filled up our entire unit with gas and we had to contact an emergency line. WHICH TCS MANAGEMENT DOES NOT HAVE (the property management group does not have an emergency line? What the heck!) Long story short, we had been pushed to move into the unit before it was completed which made the unit inhabitable. Pretty sure TCS is in violation of their lease because we have a unit without heat, hot water, or cooking appliances. How is that habitable.it’s NOT! We have also been locked out of our unit on multiple occasions because our key fobs rarely work. We also almost got locked on the roof. If there is one thing you must know it’s that you should NOT rent from TCS, they are very inconsiderate and don’t work with you. When they have an issue on their side, you are expected to work with them.

I moved in my apt. 6 mos ago and love it. I"m glad I used the internet to find it. Roomier, clean, less expensive, big yard, and washer and dryer, and own parking space in the huge driveway.
I never had a problem. Anytime I need something done or have questions I email Mr Bova or put in a maintenance request and they respond quickly. It is super quiet. I'm grateful though. Thank you TCS Mgt.

I have rented a property from TCS for the past 2 months. Sadly I have 10 additional months left on my lease. They have continually tried to charge me late fees when my payments have not been late and they have tried to overcharge me for things I have already paid for. After I have gotten bank statements and receipts showing I paid the disputed charges they trad to get me to pay the late fee on the money I had already given them! I have been proactive about getting this resolved but TCS has been lazy, unresponsive, and just expects me to pay these superfluous charges. Do yourself a favor and rent from a different company.

TCS management is ridiculous! We have had so many issues with our unit, it took them almost 3 months to come out for a ceiling leak because everytime we showered it poured into the dining room! Trying to get into contact with anyone here is almost impossible and the maintenance requests do nothing because it takes a technician forever to come. Please dont even bother renting save yourself the trouble

If I could give negative 0 stars believe me I would! TCS Management is a awful company to rent from. I been in my apt for a yr and 1 my utilities were on illegally. Also my cable provider didn’t want to connect my cable or WiFi because of that very reason. They also don’t do any maintenance and will string you along but will contact you regarding your Rent. I have squirrels in my ceiling and the neighbors above me have them too and they after 2 months have yet to resolve this issue. I’m telling everyone who sees this DO NOT rent from these people. I don’t even know who my landlord is nor does the people that works for TCS seems to know either. I talked to a Cop and he said that I definitely have a case if me and the tenants wanted to sue. TCS management is frauds DO NOT RENT from them!

Let me just leave this review here. 132 w. Hansberry st. Philadelphia, pa 19144. DO NOT RENT FROM HERE. I have a mold allergy & I kept informing TCS that our apartment might have mold but every time I complained they sent some crackhead handy service to paint the basement walls. When I complained about the handy service duo that was smoking Crack in my apartment, they did not even apologize & said the owner provided them to do the service. Long story short my basement did had mold in it & when I went to get some clothes that I packed & stored away for the summertime, everything was destroyed with mold. To make matters worst two weeks after the finding of mold my basement got flooded & destroyed all of my valuables including my Mac book pro & my fiancé collage degree. No apologies, no rent reimbursement, no relocation, Nothing. I had renters insurance (State farm) but hilariously they did not cover flooding. To add insult to injury they did not give me back my security deposit which I’m not too shocked about, I mean they are quite the scammers. Some stink breath lady Down 2nd st. (At their main office) tried to convince me that the owners was responsible for giving my security deposit back, & that they didn’t have any ties with them. I tell everyone I ever come in contact with to not rent with this company because they’re only after money & not the tenants

I was completely FED UP with this company. It is incredibly hard to reach someone via phone and when you finally reach someone they are almost always very unprofessional. Several of these revews come from relatives of staff or staff themselves in order to tey to mask the fact that they are a poor property management operation.

Ive had a "director" use foul language with me because the home I was renting wasn't selling. I've had the maintenance crew leave huge messes when "repairing " (often times a month or so after I requested a repair). Went through a lease transfer and they just gove out key codes for people to show up and walk through your space without notice to the tenants. Ive had to seek legal counsel several times regarding their sketchy practices and they have not even attempted to reach out to reconcile. Despite my written requests and tons of voice messages. I am so glad the lease ended, I NEVER even considered renewing. Any issues I had brought to the company was pawned off to a "nonchalant " customer concierge who also doesn't answer the phone or care about the tenants. Im surprised this company is still afloat. The only upside is the property I was in was in a good location, but so are plenty of other places. Overall, for the disrespect, aggravation, and headaches you'll get from trying to seek assistance from a company that takes over 14k over your money annually, ITS NOT WORTH IT! Save yourself the frustration, look a little further and find something worth your hard earned money and that will respect you as a customer.

** Not to mention, If you are unsure about my experience or that of others. Take a look at the company's rude responses to the negative reviews. Point Proven. **

My family's experience since October 1 has been so bad that we told someone (no real clue who she was as we've communicated with about 6-7 people about apartment issues since moving in) just 3-4 months after moving in that we would not be renewing our lease. Not sure if a gentleman named Rodney is our landlord but he showed us the place and acted as if its maintenance were his responsibility. To date, he's been not only disrespectful (continues to only communicate with my partner, doesn't respond to texts in timely fashion, etc.) but beyond frugal as he allowed a hole in the ceiling in our daughter's room to become worse over the course of 2 months before finally paying to get it fixed. TCS also does not respond to maintenance requests in timely fashion and does not respond in detail but right on time are the emails telling you their office will be closed for a holiday. We've looked at apartments and actually skipped places with a TCS sign on the lawn. Stay away from TCS.

Only person in this company I give 5 stars to is Dan Alexander. Everything else sucks. The system they use to make payments has been over charging me and almost got me evicted. This really needs to be looked into ASAP!

Awful company with zero customer service. We should've known it was a red flag when nobody contacted us with how to get into our house upon move-in, and we had to end up driving all the way to the office for everyone to look at us like we had five heads and nobody knew what was going on. We have lived on one of their properties for 2 years now & have had multiple issues including our ceiling falling in twice, them charging late fees when they weren't due, the house itself was never fixed before we moved in, we were made to move out on the 31st even though we'd spoken about moving out on the 1st. They took over a week to assess the damage to the ceiling in the kitchen (which was due to the property not being maintained). There were mice, ants, the backdoor wall is warped and leaks water, our basement is full of bugs, paint chipping, disgusting puke green paint color, and had to replace most of the lights & blinds. I've never dealt with such an awful business, and to feel afraid to contact management because who knew if they'd ever even show up to fix it. While showing our house to possible renters, they left our door unlocked with no one home multiple times, showed up announced on my sleeping roommate without warning, and never called me back to assess this situation. Stay away from this company. Craigslist is better.

Worked with TCS for a project and was highly satisfied! The ease of the process, the patience and friendliness of the staff who worked with me with my many and complicated questions (and indecisiveness). A positive experience!

Please do not rent from them they are only concerned about collecting rent money. They bought the property that I was staying in shortly after I move in. I have sent them over a hundred emails and maintenance request for work that needed to be addressed like no heat in the second bathroom or fourth bedroom leak in the ceiling leaking in the walls bathrooms was really outdated. I was willing to help with updates I got the floors done over $2000 by empire I should not have! Eventually I had to move out it was not an easy choice for me I had seven kids 3 of my own and 4 foster kids and I did not want them to live that way so I moved!

Tcs management what you have posted is a lie. When I originally moved in this property I had a different landlord who was great he excepted all my kids he knew my situation the home was listed as a 4bedroom and two bath! This was big enough home for my family the problem was that when my landlord sold the place YOU guys did not want to do any of the work! Leaks, heating was a mess and we could not use the fourth bedroom or second bathroom for that matter and if the place was suitable to live in Why has it been locked down since March 2018! You guys love to lie on tenants but I was never behind in rent or late! Yes I moved out it was unsafe for my kids. I love my new place and I pay way more and I'm never late my rent is always payed 20days before the first of the month I have no problem with paying my Bills when I'm Satisfied but your company could not understand that even when I paid over $2000 to Do Your Floors! Please do not rent from this company they don't respect people they respect the dollars! This property is still not rented out they lie so much this house was listed as a 4 bed room from the original owner which it was two extra rooms on first floor which one was listed as the 4th bedroom. When this land lord sold the place and TCS took over, everything went down hill! Still March 2019 this place is still locked down!

Submitted application fee. 100 bucks. Never got a call back. No credit check, my money was not refunded, representative never called me back. Application fee is 50 bucks plus $25 for every adult planning to live at the desired property.so I spent 100 bucks