AMLI on Eldridge Parkway, Houston TX

This is a decent community, but the leasing department is incompetent they don't take any action upon your complains. I have an issue going on with them since last 6 months and they take no action from their end. I know a friend in the same community who had to change his apartment due to the leasing staffs inaction. So be aware before moving here.

I am not a current resident at this property. I am looking to continue my stay in this area and have been looking at surrounding apartments. But I must say I am very disgusted with the reviews I have read about this property. It’s sickening. This nation is in the middle of a pandemic, there is a number of tragedies around us everyday, we just experienced a winter storm and not to mention the daily adversities people face in their lives alone. Just to come home at the end of longs days and have to deal with a negligent property. Home should be your peace. As I read so many reviews I can’t help but cringe at how neglectful this company and its staff has been to these residents. Some people will not care as long as they’re not being affected. No sense of empathy or human decency. Some people may be desperate and movie into these apartments but thank Goodness that isn’t my case. I have learned to read all reviews before even touring because I refuse to waste my time. Completely turned off by this. The good reviews mean absolutely nothing to me because I have a family member in the leasing field and many years ago we as family members have been asked to leave good reviews under apartments that we didn’t even live at. They would have their leasing agents compete for prizes and create incentives for them to get people to put false reviews to raise their ratings. So take those with a grain of salt. Money is the only thing that gets people’s attention. There is unity in numbers. If everyone moves out at the end of their leases and also others no longer lease here, only then when the property is at a low occupancy rate and the apartment rating is a 1 star will the owner of this property then care. Because unfortunately a loss of money is the only thing that gets their attention. Looking at the available gallery on the website, the apartments look really outdated. So the lack of investment in upgrading is also baffling. Do not go to work and earn your hard earned money just to hand it off to anyone who does not value your well being, appreciate you as a consumer or have a lack of human empathy. Also please do not respond to my review with your “protocol” response. There is no genuine concern in these property responses or else I’d see change. I can imagine the eye rolling as you’re “doing your job” responding to reviews. So please do not waste your time copying and pasting your, “Hi Ms. Phenomenal Minnie, we regret to hear that you feel this way regarding our online reviews. We would love to resolve this issue. Also we are in process of making all efforts to improve the concerns of our residents to make their stay here very pleasant. Feel free to reach out to our office at phone number blah blah blah business hours blah blah blah. Save it. I feel bad for these people.

I’ve been living here one month and two weeks now. So far so good! One of my neighbors are very rude but other than that I love it here! Very quiet, spacious one bedroom, and nice balcony! I would recommend!

4mons 2weeks- Update
Been living here since September 2021 4mons and 2 weeks. I am very dissatisfied! My unit was broken into (3rd floor unit where only the office & maintenance knew about my door issue). Max (residence coordinator) blamed me, stated that "it could have been someone I know that broke in". Mind you no one but my mom and two close friends know where I live and only came over to help me on move in day. That's besides the point you do NOT blame the resident. I had reported days before to the office that my door needed to be fixed because my locks were exposed outside my unit when the light are on (mind you I clearly been living like such since September, but did not notice until Jan 8th). I told the office, maintenance "fixed" the problem (long story they really didn't). Maintenance was snooping and walking around my unit and I caught the one man who wasn't doing anything and had he nerves to have an attitude. And not even a week later of them "fixing" my door my hose was broken into (HELL NAW!) &&& the thief went directly to the spots of the belongs they stole from me NO one has been to my home but the maintenance team to have time to snoop out my the belongings they took. I had covid and my first day back to work my unit was broken into, whomever was watching me. Keep in mind it wasn't a full week from my door being "fixed".

I asked that the community be notified via email so that others are well aware.mind you the break in was 1/20/21. Today 2/11/21 they sent a email and and the verbiage was TRASH "Alleged burglary" in bold and "approximate" when there is a clear police report the HPD submitted. I've been as patient as possible but at this time I would like to inform folks as to where they are staying the Staffing team don't take you or your concerns for safety important. The property manager Karah is trash I never met her until 6 days (1/26/21) AFTER my unit was broken into. Mind you they did not they fix my door and door panel 6 days After break in as well!

Yes, I am still in my unit and don't plan on moving out until my lease is up given my own personal issues. But I did security & Camera up!

if I could take back all my stars from previous review I would!

Big kudos to the maintenance department. They have finally cleaned all the slippery, dangerous mud that accumulates on low areas of the sidewalks. I feel much safer now as I slipped several several times and nearly fell in those muddy patches before.

I was told by the leasing office that the issue i’m having with dripping noises i’m hearing in the walls of my apartment when i drain the water out of my kitchen sink is an structural issue, they called a plumber and he confirmed it, it’s how the building was constructed and nothing can be done about it.i’ll just have to tolerate it until
my lease is up and move somewhere else, but i appreciate the staff taking the time to look into the issue for me.

I've lived here two years now and think its a great community! The staff is always friendly and helpful when I call or email, the maintenance team is quick and efficient, the grounds crew always waives or says hello. The community itself is fairly quiet for being so large. Most of the residents are couples or families with younger kids. Overall I feel very safe living here. There have been two car breaks in near my building since I've lived here but there isn't much you can do about that. They have a security car that patrols the complex and are currently installing cameras. The amenities are great! Valet trash, two pools, new grilling areas, a brand new gym and clubhouse. Overall I would recommend Avana Eldridge if you're looking to live in the Energy Corridor for a reasonable price.

Before applying for an application, one thing they don’t tell you is that you must make 5x the rent or else they just taking your money. Hope this helps and make sure your credit is good. They based everything off credit. (As I read through the reviews some had to pay 3x the rent, makes no sense, they are totally discriminating)

It’s normally a quiet neighborhood. Management is very accommodating and helpful. Delaney has been my families go to for everything. She was the one who gave us the tour when we first inquired about the apartment and to this day she asked how my son is and knows him by name. Which warms my heart immensely. I can’t wait till the construction is over though. It has been a pain in the but

These apartments are rediculous, I went to visit them and asked how the processing goes they told me that there would be no application fee and that when I'm approved I would have to pay a deposit depending on my credit, when I filled the application out online at the end they told me that I have to pay a $50 application fee and a $500 deposit before they could process my application.that's just horrible why should I have to pay this and I dnt know if my application was approved are not, just highway robbery.

Be aware of this complex. They gave realtor agents bonus to refer customers so they can scam on registration fees and office fees (around 500-600 non refundable) therefore cautious before you given them your credit card and Social Security number. A very Crooked organization using tactic during this pandemic. We owned 3 business & properties with excellent credit and couldn’t get 1 bedroom approved. Starting with Management (Ashley, Ellain, Gilbert) are Playing waiting games using this pandemic to their advantage hiding and given us a running around for 2 weeks each time asking for more money or more documents. Forget about promotional specials that’s gimmick to get you into their office. This organization won’t hear the last of us once we will talking to our lawyers about Unfair practices & discrimination. They will have to answer to BBB about over $600 charges they making on customers credit cards during this hard time. Management need to Stop playing game in that office and start reaching out to potential hard working people that just want a decent place to live. This is a subhuman tactic during this pandemic. Please stay away and start asking what is the chances for your application

I am very disappointed with this establishment. I called several times wishing to speak to the manager, Karah and was told she would call me back but I NEVER heard back from her. The level of customer service provided by your employees is horrible.

Everything has been amazing for almost 2 years now! (Other than my truck being broken into, which can happen anywhere.)

Delany has been amazing with helping me through any process I may have and is always kind with a smile on her face!

I have lost very important mails, since these people are not fixing the mailbox. I have not been receiving any mail through the past month. They knew the mailbox had problem, but they didn't inform the residents. Now, I have gone a couple of times to the post office and they don't have the mails.

Yankees will win the world series against the Astros. And here is proof. If you do NOT KNOW how to fly the Texas' flag, have some respect, don't fly it all.

Looks old, old style not fancy just bored. Take off desk from the walls please. Are old looking, the price needs to go lower for what I see.

I have never lived at a complex with any where near this amount of criminal activity. Criminals keep coming here because they feel comfortable doing so, because they know they will get away with it. Security is too lax.  

What good is a on-site police office if he is asleep in his bed in building 15 while building 1 is being robbed?  

You allow your residents to live in a dangerous community and continue to do nothing about it because you know we are all trapped in our contracts and cant leave.

Now, I am nervous about reading these comments. My fiance and I are supposed to move in Mid-June. I am reading all the comments about robbery and unsatisfactory response and gate not working. I need advice. What should I do? Should I not move in? I have put in my deposit and did all of the paper work, but did not pay my first month rent yet. Please help. Thanks you all for your comments. It does help.

Great apartment with a lot of trees and nice staff. Balcony is super large and lighting in the apartment is great. My wife and I really love our stay here and have recommended friends to move over the past year. As far as crime, once in a while there’s one or two break in but not too bad. Love the location, close to lots of restaurant and also easy access to the Bayou for miles of walking and biking routes if that’s your thing.

I usually dont leave such notes for public. Since I have shared my concerns with the management on the property. Looks like they have no idea how to handle these situations any better. Very nice ladies but cannot help. So I am sharing my thoughts here. Maybe one of their leaders can read my thoughts and make some changes. If they have a leader:

1. I emailed them after extending my lease to setup a carpet cleaning service. They didn’t reply. I emailed Them after 10 days, they did not respond. Finally I called them and they said I had to visit the office to sign the paper work. They did not mention that i had to sign that paper in certain time frame.when i was able to visit the office. They said i only had 30 days to receive the free service now there is a charge of $39.2. Two months ago there was an extra charge for $ 60.24. I emailed them to Please explain, its been months they did not care to reply.

3. Because of the new year, their website did not reflect the right balance, AGAIN on time. I kept checking to pay my rent, it was not showing the full amount. I had to go out of two for couple days.they posted the correct balance on the third, i did not check their website that day, I honestly had forgotten. On the 4th they stuck a note on my door, and charged extra. As they request everything done online from their residents. How come they cannot give back the same treatment to the residents by offering them the service. They will send you thousands of emails about unnecessary stuff but they will never send you an email when you really need to know something. Seems like they will make sure you run over so they can simply charge you extra. They could have send me an email or leave a voicemail but taking care of people is simply not their purpose. They are in people business but simply don’t know how to take care of people. SAD

Just was approved to move here, & I'm really excited. I felt very welcomed as soon as I walked in the doors. The complex is super clean, which is a plus. The location is the best, you drive less than 5 mins to go shopping eat, & the school is less than 5 mins away. The apartments have washer & dryer which makes everything even better. The price is actually reasonable. Can't wait until the move in date!