Big O Tires, Selma TX

The service I received at Big O Tires was great and also timely for my alignment. Great service every time!

This is great place to get an oil change or new tires! The fast and friendly and efficient. I would recommend this place. A plus plus plus!

I have had a good experience both times I’ve been in to have my oil changed. Friendly and efficient staff, clean lobby, and timely service. I have no reason to go elsewhere.

They took care of my problem did a great job we’re very courteous and I will use them again thank you

Very pleased with the serve I received from Big O Tires. I purchased 4 new tires and a rear brake job at a reasonable price. I've used them before and will definitely be back again for my auto care.

They were fast and very helpful as soon as I walked I. I went in for an alignment, they said it would take hours but it took them just one hour and called me when my vehicle was ready.
I will definitely will be giving them my business again!

Professional and helpful staff who realigned, balanced and rotated tires as our 2014 Santa Fe Sport was vibrating around 50 mph, but all good now as car has no more vibration! And appreciate the discount for military. Thank you! -Dave T

Excellent Customer Service. Store is Super Clean and pleasant. Drove across town as this location was highly recommended by a co-worker and was very glad I did. Will definitely be repeat customer and recommend others as well. Way To Go Big O

They were quick and professional and they did not try to sell me something that I did not need. Thank you

Excellent place for tires. Walked in told them what I needed. The representative was very cordial and got what I needed and was in and out in no time. Would recommend Big O Tires to everyone.

I visited Big O Tires this past Saturday and I had such a great experience! Please forward my many “Thank You’s” to Stephen. He was such a pleasure to deal with, I am very thankful for his assistance.

Stephen C.at the Forum in Live Oak did a great job. I came in for an oil change n left with new tires at a great deal. I will be a return customer.

Huge thanks to store manager John and his team for always taking good care of my car. Excellent service. Always upfront with whatever my car needs. I highly recommend them.

Steven Castillo from Big O tires was very knowledgeable and help me through the entire process. Communication in big for me and Steven with Big O did not fall short.
I definitely recommend Big O tires

Untrustworthy Service.

Brought my car in for an oil change and tire rotation. When I arrived I marked the front driver's tire using a pen so I could verify the tire service was done (I marked it "FD" for front driver's.) I stressed that I wanted the tires rotated and was assured it would be done as part of the oil change service, alone with a "multi-point inspection".

When I arrived to pick my car up it was parked out in front of the building so I walked over and checked the tires. The mark I'd made on the front driver's tire was there on the tire indicating they in-fact had not done the work.

I walked in and was greeted by one of the service technicians, who I told I was here to get my car. I mentioned to him that I noticed the tire rotation had not been done and his response was "oh, it was done for sure, I saw the technician doing it myself. " I responded that I marked the front tire before I left it and could clearly see that it's still in the same position. Again, he assured me that the work was done and I pressed back again saying they must not have done the rotation seeing that my mark was in the same place.

He said, I'll get them to put them to switch them back then, basically insisting they did the work and I wasn't telling the truth.

Ultimately they took the car back into the garage for about 20 minutes then brought it back saying they'd done the work. I paid the bill - MY MISTAKE - because when I got back to my car the tire I'd marked in the beginning was still in the same position.

I walked back into the store and had a service technician come out to the car and showed him the marked tire, and explained what happened - he walked back into the garage and got the technician who had worked on my car who then said they had done the work twice and that was why the tire was back in that position.

At this point I was steaming and got the managers business card. We'll see how he responds but at this point I'm doubtful I'll ever consider coming back to this place again!

This place is a scam. They "worked" on my car for over 8 hours. Every step of the way they lied to me and then comped me something that was more of a scam. At the end, after literally 8 hours of work on my tires, they found out one of my tires had a screw in it. Somehow this screw evaded detection during the full car inspection, when changing my other tire, when rotating my tires, and during an alignment. They didn't do any of this work, and I caught them lying every step of the way. Caught them lying about rotating my tires because I marked all of them. They did nothing to fix this. Do not recommend using them.

Unfortunately made us wait over an hour to tell us they wouldn't professionaly plug our brand new tire on our Jeep too close to the side.that was understandable but not the wait. Also, I spoke to a young man who was there to get his oil change and they wouldn't do it because something about he drove there with hardly any oil in it. Uh, y'all can't help him out so his engine won't cease? The point of him being there, right? Could have at least given him a recommendation of a trustworthy place to get help. God forbid his vehicle cease up on the highway causing him or others to wreck. Where is the compassion and social responsibility?

No one is wearing a mask there. There aren’t even partitions to separate the employees faces from the customers. Mind you, they get in and out of everyone’s car. So if you go, take some Lysol wipes and make sure you wipe your vehicle down after. (The service was fine. But I care way more about the safety of myself and my family than I do a bleeping car.)

The sales teams was great at explaining the whole process and even was patient with me coming back to pick up vehicle

Did a walk in for an alignment. Steve was very friendly and knowledgeable. Ian did the work and was quick and efficient. VERY happy with the work done.