Enterprise Rent-A-Car, Brownsville TX

Great service. The reservation and car-return processes were easy. The car was clean. The Enterprise team was efficient and polite. The rental rate was competitive.

Great customer service at location and on the phone. I recommend the location to get more economy cars/units.

Gentleman that picked me up at work very noce and courteous. Vehicle had a 1/4 tank left of gas but he said he would mark it as empty on the contract so that I would not have to worry about filling it up. All the employees very respectful. Would definitely recommend that offoce to anyone and would go back if I ever need another rental.

Great service. No problems at all and it was a quick check out due to the fact that I ordered rental online first so by the time I got to the counter, the process didn't take much longer. The returning of the vehicle was quick also and the staff member named Disney was a sweetheart, very kind and professional. My son forgot his earbuds in the vehicle and she was an honest person and even signaled us as we were leaving that we had forgotten my son's earbuds. I love honest people! Thank you Enterprise. Keep it up!

We reserved a van well over a week ago in anticipation of moving my son out of an apartment located a few hours away. We arrived at the designated time and they had no van—nor did they have a similar option available (though they said their Pharr location had one). We had a budget set for this move and we needed a vehicle quickly as we had a move out deadline looming. We ended up going to Hertz in Harlingen. We ended up paying about $120 more for the rental of a van. I am very disappointed with enterprise. I made a reservation for a van for a reason yet they didn’t even care enough to have something similar made available at the time we needed to leave. Reservations are absolutely meaningless to these people. Never again.

You did not have the size car (4 cylinder) available that I reserved so was upgraded to a brand new suv (8 cylinder). I thoroughly enjoyed everything with the exception of the gas consumption of course. Staff for pick up and return were really great. Will definitely rent again as I usually rent from Enterprise when the need arises.

I recently rented a car from you, on line. I had to get to that location by bus. When I arrived to pick up my car, I was so tired, but the service was quick and friendly. I love Enterprise.

Had an awesome experience as always I picked up my car no waiting was out in less than 10 min. I will highly recommended staff is great.

I had reservation at 7: 30 a.m to pick up rental, apparently so did 3 other customers waiting at office with no cars available. All 3 reps were sitting at desks with no sense of urgency or apology just reply of We are checking on status. I finally got in car at 9: 05. Due to me dropping car off a day early I asked one of the same 3 reps still at desk for a ride home to next town over, he replied No sir we don’t do drop offs outside Brownsville.

It was fast, friendly, and over all awesome! We where right on time and the manager offered a upgraded vehicle for pennies more. Will definately come back!

Best place to rent a car. This car rental in Brownsville tx, has the best employees one of which is named Sandra and manager Jose.

Excelent service from Enterprise staff. Manager was very professional and polite, did everything he could to give us the best service. Great staff and management.

Roy has great customer service and made getting my rental a breeze. I will be renting from this location again.

Great service from their staff but not returning as long as the corporation decides to not oppose the bill of rights. When we set aside the 2nd amendment, can the 1st really be that far behind?

Called thorough the phone and I asked what I need got there and made me waste my time. They told me the paper work was not valid!

I rent vehicles at Enterprise frequently on bus 77/83 and the staff is awesome, they are professional at its best, been so busy at times with one Rep. And still getting the job done. MUCH RESPECT TO THE STAFFING WITH MR. JOSE RAMOS and awesome professional staff. ALWAYS GETTING THE JOB DONE. WAY TO GO MR. RAMOS and your hard working team at ENTERPRISE IN BROWNSVILLE TEXAS ON EXPRESSWAY 77/83, KEEP UP THE GOOD, HARD AND PROFESSIONAL WORK.

The wait for rental was long due to there was only one agent at the counter and a difficult customer. The return was fast and easy.

Last month I rented a car that smelled of cigarettes and had coffee stains all over the back seat. I complained to the local manager who promised to make it up to me on my next visit and he did. Upon my recent visit he offered a discount or upgrade to my full size rental and wound up with a luxury mini van with leather seats all the expected upgrades. Big thank you to local manager, David Cabrera.

Great customer service! I have never been serviced wrong by Enterprise! Very qualified individuals!

Always a friendly experience. Thank you for making my rental experience a breeze with your professional staff. I will rent again.