Firestone Complete Auto Care, Frisco TX

If you are a consistent customer you will see the benefits of having one shop work on your car. Their database keeps your car records so you don’t have to remember every maintenance item you have purchased. They honor their warranties and do a good job with services even beyond tires. Open on Sunday is a big plus for me.

These guys are awesome! I always get great and friendly customer service whenever I come in. They're honest with what needs to be done with my car and they're not pushy at all if you say no, unlike other places like Jiffy Lube and Kiwk Kar. Definitely recommend!

These guys don’t pay attention to details. Did a tire change a few days ago, I noticed the tire valve is missing and the tire pressure is at 40 dpi instead of 29 which is recommended by the lable on the door. They had me wait for almost 3: 30 hours for a tire change while the guy at the counter told me 1 hour max. Not happy with how careless these guys are. I’m not the only person tho, my friend also had a similar experience.

Went in to schedule an appointment and was told they could do it right then. Was very happy with the service. All the employees were very courteous and knowledgeable.

Very bad experience.left car at noon and came to pick up at 4: 30 pm.car was not ready and they hadn't even started yet.excuse that we were busy.cost me 2 trips and now I have to schedule another visit. I won't even give 1 star if there was an option

The manager and an employee helped us with a flat tire at closing time. Both were courteous and helpful.

Honestly when it comes to Car Care it comes down to trust. And my experience with these guys definitely makes me trust them they've earned. They did a great job. Very quick with the repairs and at a decent price.

Always good people giving simple advise.

When My car needs something they just tell me in simple terms