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First Service Credit Union, Katy TX

Address 23665 Katy Fwy, Katy, TX
Phone (713) 676-7777
Hours
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-2:00pm
Website www.fscu.com/branches-atms/katy
Categories Credit Union, Bank, Financial Institution, Mortgage Lender
Rating 3.4 27 reviews
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First Service Credit Union reviews

27
Sort by: date highest rated lowest rated most helpful
Mark
November 14, 2017 9:59 am

A shout out to Nolan who manages this branch. We've been dealing with Nolan here for the last few years. I want to say what a pleasure it is doing business here. It makes it so much easier having that person that knows you. We've done several loans and such through Nolan. He's very customer service oriented and these days that gets harder to find. If you're looking for a credit union that will take good care of you give these guys a try.

heather
November 03, 2017 10:07 pm

This location has always been great. The phone number however is to a call center, which has to connect you to the branch "if available". The representative at the call center should be fired, as she was extremely rude and condescending while i inquired on opening another account. Makes me think twice about banking here if the corporate office is so rude.

BreeAnn
October 26, 2017 11:49 am

My husband and I open an account at first service after we got married. We have a branch in our town, but we prefer to go to katy and deal with Nolan. Anytime that we have needed anything or had questions Nolan dosnt hesitate to help us. Nolan goes above and beyond we appreciate it!

Brenda
October 22, 2017 10:10 am

I am beyond pleased with the service we have received from Nolan and FSCU. I was with another credit union for several years with good payment history and all. When I tried to refinance my vehicles, they straight out said NOPE! So when searching for another credit union, I received a piece of mail regarding refinancing.so I gave it a shot. Nolan was able to help us out and refinance both of our vehicles. Soon after, we upgraded and the credit union was there every step of the way. Nolan made sure all the paperwork was done and completed. He always responds to all my emails when I have questions. He is the absolute greatest banker I have EVER encountered. His work ethic is exceptional. I'm glad I took a chance with FSCU. BEST CREDIT UNION experience. Needless to say, I don't bank with anyone else.

madeline
October 13, 2017 1:01 am

About two of the women in this branch are VERY RUDE! I hate coming to this branch! They shouldn't have closed the location on fry and 529.

Dr Grover Office
September 26, 2017 8:49 am

Nolan and his staff have been great all these years. We really appreciate everything they have done for us. May God bless them and continue to care and help their clients and families.

KAY
August 25, 2017 10:00 am

Been with these guys since 2000 They are great. My entire family are members. I would highly recommend this credit union to everyone

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