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Gillman Subaru North, Houston TX

Address 18202 North Fwy, Houston, TX
Phone (281) 784-1000
Hours
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-8:00pm
Website www.gillmansubarunorth.com
Categories Subaru Dealer, Car Dealer, Car Finance and Loan Company, Car Leasing Service, Used Car Dealer
Rating 4.6 30 reviews
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Gillman Subaru North reviews

30
Sort by: date highest rated lowest rated most helpful
Lori
February 09, 2021 3:07 am

I had a great experience with the purchase of my new Outback. My salesman was Mike Nelson, he knowledgeable on the product and I was treated fairly.

Edward
February 04, 2021 2:25 pm

Their service department is extreamly unprofessional. I have a 2019 Subaru with 18k miles. Ive brought it three times for an oil change and every time I have to top it off my self. I contacted them to explain my problem. The first guy I spoke too just told me its not their fult and that hes not going to argue with me then proceeded to hang up my calls every time i called back. The second person I spoke too wouldnt even let me explain my issue. He kept saying "just bring it in" over and over with out letting me even tell him whats wrong. I highly suggest you take your business elsewhere

Chris
January 26, 2021 10:09 am

Incredible buying experience, they did me right on this. Great place to get a car at and incredible service staff. Would recommend stacy as a saleswoman, she was so nice and sweet.

Jennifer
January 22, 2021 3:33 pm

I went to this dealership seven months ago and still talk to my family and friends about it! The finance manager Feras Ansari is so nice, he is as helpful as it gets. Thank you so much for making my expierience great!

Naj
January 12, 2021 7:01 am

Nice folks overall, professional and respectful, very helpful finance people. Special shout-out to the finance manager Brandon. Deslership was clean and had aesthetically pleasing appearance. Every single individual I met, was hospitable and friendly. I'd gladly recommend them to anyone.

Jeff
December 28, 2020 2:17 am

Jeremy Vanderburg made me very comfortable and allowed me/us the opportunity to look at the cars and explain them thoroughly on more than one visit. No pressure. Personable, knowledgeable and professional. Really like the cars too.

Alex
November 05, 2018 8:33 pm

Can’t say enough about Glenn, in the service department. He has always gone the extra mile when it comes to customer service.

I recently got a new clutch installed and was scepticle about driving for a few days. Glenn, called days after the install to make sure everything was running properly and to make sure he’s done everything he can. If your car is due for services, ask for Glenn, he will take care of you.

Thanks man,

Veronica
October 20, 2018 12:14 am

Sunny, my salsesman, makes himself available for all my questions and concerns. He even answers me on his day off! Feeling like you are an important customer matters, and this place treats people like friends.

Ray
October 16, 2018 11:47 am

Some of the best service I've ever experienced. Knowledgeable salespeople and staff willing to help with anything.

Steven
October 10, 2018 8:49 pm

Felicia Cooley is the sweetest lady on the planet. She worked her butt off for me and got me approved even tho nobody else would. If you ever go to Gillman, only ask for Felicia. You won’t regret it.

M B
September 30, 2018 3:28 pm

The service team went above and beyond to help answer any questions and address any concerns I may have had.

Jamie
September 26, 2018 2:31 pm

The customer service is great, especially from Taylor and Charlie! They were able to accommodate my emergency by getting me in same day, explaining the issue to me, and fixing the problem.

Ionut
September 16, 2018 2:00 pm

Quick service, specially enjoyed the test drive experience and the opportunity to put the car through its paces. Sunny was very helpful during and after the purchase.

Aj Jakobsen
September 15, 2018 9:15 am

Very friendly service! Even though I did not buy from them, they still answered all of my questions. Brian helped to make us feel comfortable and confident while looking at cars. Willing to do everything he can to help and is honest. I’d highly recommend.

Jennifer
September 14, 2018 12:33 pm

I had the best experience this past weekend with Ann Elkadiri at Gillman Subaru North! I traded in my 2016 Rav4 for a gorgeous 2018 Subaru Outback which I absolutely love! The whole experience from beginning to end was extremely pleasant and hassle free and they worked with me to make sure I received the car of my dreams at a price I could afford!
I highly recommend both Ann Elkadiri and Gillman Subaru North to anyone looking for a new vehicle!

Matthew
September 12, 2018 2:46 pm

You guys always tell me what needs repairing: what is most urgent and what might wait. I appreciate that. Always friendly service. Great that I can schedule my maintenance and hang out while it is done.

Andrew
September 10, 2018 5:06 am

I was treated with care and respect! They definitely take care of your car and you all together. Definitely would rate higher if I could.

Justin
September 07, 2018 5:27 pm

This isn’t a biased review, I’ve owned several Makes, but Subaru kills it every time! I’m telling y’all, Subaru is a lifestyle in itself. I’ve had plenty of heart aches with a modified WRX in the past, but it was AWESOME. Every time I visited GSN I had a great experience. Now driving something a bit more reliable, a Crosstrek, lacking a turbo.but it’s a proper road tripper! I recently had service done on the vehicle and the Subaru Service Advisor Glenn has gone above and beyond my expectations! Keeping my up to date on progress, part delivery, setting it aside for a master tech. Thank you so much for giving my car some TLC and the Service Techs involves for getting it back on the road! Kudos, on to the next adventure!

Ernest
September 06, 2018 9:54 pm

Couldnt of asked more out of a dealership. Since the moment I walked in, I was greated by the friendliest sales and service staff I have ever dealt with. Fast forward two years and I just finished purchasing my third new Subaru from Ricky. If anyone ever needs a great knowledgeable salesperson; please go see Ricky!

Matthew
September 05, 2018 9:58 am

An amazing pre owned car buying experience at Gillman Subaru. I would recommend Amine Bouayad as a sales consultant without hesitation!

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