Golden Towing, Houston TX

I called them at 9: 00 am they said they would arrive at 9: 30 am, it is 11: 00am and they still haven't arrived. They asked for a credit card fee of 89.00 dollars non refundable in case I leave, but they charged my card 195.00 the total amount before they anyone showed. I am still waiting. Will comment again to update poor service. 12: 04 pm still waiting on wrecker service.

While giving the quote they gave a different and after towing they charged way more and on confronting they heard the recording and agreed they promised a different amount but still charged more. Will never acquire their service again and would not recommend them to anyone.

I called for a tow around 1pm and the guy who answered set it up and said it would be about half an hour. After an hour i called back and he said the driver was on his way and would contact me when he is close. This happened every half hour until 330pm when i had someone call for me because my phone died and he told them the driver was already there picking me up! Right after that the driver called apologizing for the delay, having no idea that the person in the office had been telling me he was nearby. Honesty goes a lot farther than telling a customer what you think they want to hear!

I can’t recommend this company. They charge a flat rate of $350 dollars per tow, plus the $69 hook up fee. They towed my car less than 2 miles and charged in excess of $400. They wouldn’t drop the car until I paid. I would only authorize $300 and they argued with me about their fees. It should have cost about $100. I would avoid them.

My experience with Golden Towing was pretty awesome! They were very punctual and courteous. The driver was very knowledgeable and knew my area quite well. Not to mention. I spent less than I anticipated. Will most definitely use them again and recommend them to friends and family. Thanks Golden Towing!

Don't use them! They are not honest business. My front wheel hit the curb, and they quoted me $59 for "the quick job", but the driver said he need to put a wood to jack up the car, and charged me $205. Also, the driver is so bad at driving, that he drove me to the wrong mechanic shop, and nearly ran a red light, and hit another driver.i am speechless.

My driver Hector made the experience easy and clearly explained the price. Overall extremely satisfied with his help.

They quoted max $134 but after towing, $226. Nothing special was done and the drive was 7 miles - under their 10 mile limit.
This company gives all wrecker companies a bad name.

Didn't have keys to my car and it was in the rear of my house so it was a tight space. The young man was able to maneuver my car right out into the alley on top of that he had to use plastic skates under my wheels. His skill was there.

I was towing my tractor on a trailer and my tire blew out on the trailer. I was unprepared and I had to get a tire change, well it got done in 45 minutes of the initial call! Very grateful.

I ran my car into a cement ditch and it was caught up on my frame. Wasn't sure how I was going to get it down without more damage but the young man made it look so damn easy. These guys are pros and life savers cause they came fast.

These guys did an excellent job towing my motorcycle and they arrived within 20minutes in the middle of the night.

This guy help me out on Sunday was really nice and help me out dropped off my truck with out me being there would recommend anyone this great service

Awsome the service was very helpful and smart driver, less than 30 min and now my car is safe
thanks ;)

Eli was incredibly helpful and kind. Response time was pretty quick and cost was pretty standard.

Driver was competent, but attempted to charge $450 for a 3 mile tow by adding a bunch of unexpected fees and charges. It may just be the way this company does buisness or something broken in their system. Either way, I do not recommend them for towing.

Very professional and courteous. Having to have your car towed is never fun, but the courtesy of my driver was unparalleled.

Very please overall with the service. Very fast and I appreciate it because I was sitting in a hot car. I understand traffic and all and still was a great experience.

Great service, towing man came in a timely manner and was very quick putting my car on the wrecker. Polite young man and the price was affordable. Thank you golden towing!

Alex was very helpful and in a great mood! His positivity and help made the entire experience very smooth and enjoyable! All around good service.