Holiday Inn Express & Suites Royse City - Rockwall
| Address | 1001 Pullen St, Royse City, TX |
| Phone | (972) 635-6560 |
| Website | www.ihg.com/holidayinnexpress/hotels/us/en/royse-city/dalrc |
| Categories | Hotel |
| Rating | 3.6 39 reviews |
Nearest branches Holiday Inn Express & Suites Wylie West, an IHG Hotel — 630 Sanden Blvd, Wylie, TX Staybridge Suites Plano - Richardson Area, an IHG Hotel — 301 Silverglen Dr, Plano, TX, United States Candlewood Suites Dallas-Frisco NW Toyota Ctr, an IHG Hotel — 9484 Frisco St, Frisco, TX Holiday Inn Express & Suites Denton South, an IHG Hotel — 3180 S Interstate 35, Denton, TX, United States |
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Holiday Inn Express & Suites Royse City - Rockwall reviews
39Their rooms are beautiful and well kept. Gloria in the breakfast room is a real angel and always willing to bend over backwards for the guests. Their meeting room is just the right size for a small meeting. The manager Kerry is awesome!
It was an awesome experience they helped you with everything and we're so kind I wish it was like that everywhere.
Staff wasn't very friendly. Dirty sock under the bed. Only 2 towels in a double bed room. Air conditioning worked great.
Arrived at 1: 00-1: 30am to get sleep till checkout, and was Rudely AWAKENED By fire alarms going off at 6: 20am! Called front desk asked issue didn't know why it happened for 20mins of loud alarm. Breakfeast was ok seen more holiday inns with more items on breakfast menu. Never again at this motel bad decision to get sleep here!
Location of course came with a good amount of noise but everything under the hotel's control was great
We had a lovely visit. Gloria was such a personable lady, making sure all the guests were taken care of in the dining area. You have a real gem with her! Andy and Leslie Holker
My parents are staying here for the weekend while visiting. The place is still fairly new. Nice looking and clean. The room was HUGE. Clean, comfortable.
This hotel was very clean and the staff was very friendly. The lady that works the breakfast area in the morning was awesome and treated my family so well while we stayed.
The beds were comfortable, rooms were quiet and the WiFi was pretty darn good.
The gym had a treadmill, elliptical and a stationary bike, two exercise balls and a couple of bands. A few more additions would have been nice but it met my expectations.
Arrived at 7: 00 pm and room not ready with prior reservations. Room has VERY POOR lighting. Clean and breakfast was great!
Walking in there was an foul odour. This was only right before the second set of doors walking in, then it was gone. The staff was very nice. It's always important to me, especially at breakfast. They went out of their was to ensure we had everythi g we could need. The room was average. Nothing to be disappointed about. Overall nice stay.
The nicest staff ever. They helped my best friend in so many ways when her car broke down. Thank you so much!
We used to love coming to this hotel and would go out of our way to stay because the staff was so great. The kitchen staff is still amazingly nice but This time however a couple of things made us not want to visit this hotel again. 1. We needed an extra blanket because my wife was cold and we're denied. The woman at the front desk did nothing to help at all. 2. The cleaning staff on our second day did not empty the trash or take the used towels or put the toilet paper on the rolls. They simply put clean towels on the sink and left us wrapped toilet paper. The overall attitude and hospitality of this hotel seems to have gone downhill and we will likely not stay again.
The stay at holiday Inn express was very good. This place is comfortable and felt secure. Breakfast was included, and of good quality with variety of options. I gave it 3 stars beacause i think its a bit high priced for the sercvices provided. There is a scope of improvement in services.
We had to stay here when a neighborhood-wide power outage happened last minute. They were very accommodating and eased a stressful situation.
It was good it was near a gas station which provided easy access to snacks because the vending machine snacks are usually overpriced. The hotel has a good free breakfast consisting of a good selection of food&gggggggggggggggg
Good service, but rooms were kinda gross. Bathrooms dirty and walls had dirt or something on it
Checked in to friendly staff at front desk. The process was quick and easy. My room was clean with no issues. Highly recommend staying here.
It is a nice place to go and stay service is good will consider staying there very quite check it out
Horrible room. Urine all over the toilet and floor. Absolutely disgusting. When I told them they said they would make a note of it. Never offered to clean or discount. NEVER would stay there again. GROSS