LoneStar Imports, Houston TX

Great place. Service perfect. Knowledgeable staff. Friendly. Good selection. Prices are good. Find what you need here.

Very knowledgeable and don't mind explaining about parts and other options.large variety of used parts with 90 day warranty IF part is defective.only downside was I was quoted a price over phone but was given a lower price at front but was told have to go with price first quoted. But still look forward to doing more business with them

Michael was my contact via live chat on car-part.com, a website that links u to many businesses for used auto parts. On my inquriy michael confirmed all information I needed on the part.there was a bit of delay with the part shipping which is why 4 stars, but still received within an acceptable time frame, purchase 8/11 received 8/14. Michael always took all my calls for my inquiries with the last few calls about tracking info which was provided the day the part arrived

Dealership installed part (ecm/ ecu) and my vehicle is now running and ready to pickup. Part is good! I would recommend this business to others.

Great service and good tested parts. As an independent car dealer We rely on Automotive recyclers like lone star auto parts!

So these guys low key stole my normal mechanic’s business in perticular the guy at the front desk name MICHAEL did. Jose was very helpful as well when I arrived customer service at this place was superb but Michael was the one taking care of me. But anyway I have a 2013 e550 coupe That had a headlight out. Everywhere I went everyone said I needed a new headlight assembly. A mechanic told me to call lone star import for a headlight assembly (which was going to be very pricey) and he would replace it for me. So I call lone star import and ask for the part and not only was Michaels customer service on point but he immediately saved me money saying that the odds of me having to replace the whole thing was slim. Not only was the quote he offered me very reasonable but he also had an even better price for me if I took the headlight off myself and brought it to them. I went ahead and paid them to take it off which was still a great price but these guys had me out of there in about an hour. I immediately called two of my friends who have foreign cars and told them of this AMAZING place. These guys are smart, organized and have the best customer service you will ever receive from a mechanic. I’ve seen some mixed reviews on here about these guys and it’s hard to believe their talking about the same place I went to. You guys were the best!

I called for a part before I drove 35 minutes to get there just for them to not have the part I called and ask for

After searching for a strut for my 2013 Jaguar XF everywhere, i came cross Lonestar Imports. Called and spoke to Jerry, he was very helpful, his overall customer service was a A+. My sister picked up my part for me today and spoke how courteous Mr. Jerry was and how nice and neat everything was set up.she was in and out in no time. Lonestar you get 5 Stars because you care about your customers.

I highly recommend this company Customer service is their name talk about great. Honest and they keep their word and stand behind their service. I will always recommend and use their service. Love this company and the management. Amair (not sure of spelling) manager was beyond belief in customer service. Thank you for such professionalism and strong customer support.

Customer service is good but takes along time to get ur parts and not giving u the little stuff bolts from the shocks and window slides things and on the expensive side

Everything for your foriegn car needs. This has to be one of the biggest salvage yard and foriegn car parts company

Jerry and the team at LSI are awesome. As Jerry said to me, "We are hear to help YOU". It had been a while since I needed to pull parts from a yard and LSI had exactly what I needed and knew exactly where in the yard the parts were located. I was in and out within a half hour. Thanks again Jerry and everyone at LSI. If you need an import part, check LSI first; it's the largest yard of imports I've ever seen in the Houston area.

Great service and good prices. The guys at the counter are going to be sure you have the right part and give you a great price.

Really helpful people I will always come back to this place really nice people they help it to get the parts

Great place to look for the used parts you need for your vehicle. Great people, very polite, very kind and helpful. There is a clerk named José, he was very polite, very knowledgeable and open to serve the customers. Glad doing business with them. Highly recommended, AAA+. I will going back.

Great selection on used upper end vehicle parts. Mike Kakowski was a great help in getting my parts and I will be back and tell all my friends about this place

The place was very nice and clean. Will was awesome, he broke everything down to me concerning my Bmw. Will most definitely go back.

This company, in my opinion, is criminal. They have literally cornered the market on euro- imports in houston. They then sell used parts at 60-80% of the new price. Keep in mind that a typical yard sells for 30-50% of the new price and the u-pull it 10-30%. Also they have a 25 dollar minimum.so a 10 dollar new price piece will be 25 bucks used here. The front counter people are arrogant and condescending. And since they have a good number of the Euro salvage cars in the area (surely the companies market plan), they mark the prices way up and will not budge for something like poor condition of the part. I shop there only when the part is an emergency and relatively cheap when new. Other than that I go with the internet and better pricing. Try car-part dot com for good selection and much lower prices. Ironically the guys that actually do the real work are the nicest and most helpful guys around, but afterwards you have to go back up front. I question some of the 5 Star reviews when I see them treat everyone the same bad way. I am an avid DIYer with 25 years owning MB and Volvo.and plenty of enjoyable repair and maintenance experience.this place is a well planned money heist that tries to get every salvage Euro car in the area.to control prices.

Mean owner with nasty attitude! He thinks people are always out to cheat him & his staff follows suit

Guys, talk to Ray, he is a great sales agent and knows his imports very well! My daily driver is an 02 E430 MB that was cracked before I got it and I am constantly searching for parts. Ray helped me with PN's and with searching their entire inventory. I needed this one sticky part and they took time to help me out by taking me to see a ****load of MBs in the yard to try to find it. They definitely went to great lengths to help me out!

Great customer service at very reasonable prices. They even helped with a problem that wasn't pertaining to the part I was purchasing.