Louis Vuitton Austin Domain

There were a few reviews saying they had bad experiences in the Louis Vuitton store, I can’t say the same. I went in today with the purpose of seeing if a Louis Vuitton bag I had found at a garage sale for almost nothing and if it was authentic, to get a price range for repairs. During my visit I met Sunny, the bag inspector on site. Sunny was really nice to my brother, friend, and I. She definitely made me feel welcomed and comfortable in the store. Sunny informed me that my bag was not manufactured by Louis Vuitton. I asked how the bag was fake and she said she wasn’t able to disclose that information, which I completely understand. I left the store and came back a few minutes later to put my bag next to a few authentic bags and I noticed a color difference in the leather. I left the store feeling really good due to my experience. If you see this Sunny, Thank you!

I can’t say enough great things about Rocio, my sales associate. She helped me multiple times when I was in the store looking for my “perfect bag”. She very kindly offered her number for me to text with any questions. And when I did text her, she very thoroughly and promptly answered. In addition to Rocio’s phenomenal customer service was the manager’s (Sunny) wonderful customer service and professionalism. We will definitely be going back to shop in the future.

Blown away with the service I received here! Rocio was VERY helpful, attentive, and even offered me a water while I waited. Everyone was cordial and acknowledged me. Cannot wait to come back!