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Masters Auto Craft / Gerber Collision & Glass, Pflugerville TX

Address 1210 W Pecan St, Pflugerville, TX, United States
Phone +1 512-989-0005
Hours
Monday8:00am-5:30pm
Tuesday8:00am-5:30pm
Wednesday8:00am-5:30pm
Thursday8:00am-5:30pm
Friday8:00am-5:30pm
Website www.gerbercollision.com/locations/pflugerville-tx
Categories Auto Body Shop, Auto Dent Removal Service, Auto Repair Shop
Rating 4.6 26 reviews
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Masters Auto Craft / Gerber Collision & Glass reviews

26
Sort by: date highest rated lowest rated most helpful
Shannon
October 07, 2020 2:33 pm

Fast and friendly service. There and try to up sell you on anything. They will give you a fair price quote.

Anniina
September 19, 2020 12:30 pm

Amazing business and excellent staff and service! I was referred to this business by my auto insurance company (Allstate) and was very impressed. Of all the auto shops I've been to this place is hands down the best experience I have ever had. I highly recommend them! My technician (Jamel) was extremely professional and very skilled in his handling of the case. Whatever training they've implemented is amazing and I left feeling satisfied and pleased with the outcome of my vehicle. GOLD STAR!

Alyssa
September 01, 2020 11:55 pm

Even though they didn't do any repairs this time around, their customer service and communication are always on point. Julia and Dana are well appreciated! I do live down south of Austin but they are willing to drive all the way to my location and take care of my vehicle. Thank you for the consideration and care about your customers.

Ronda
April 23, 2020 8:25 am

I dropped my car off on March 11th and was quoted March 23rd. I got text messages letting me know the status of my car. The office personnel and workers were all so nice. When I picked my car up, she looked like new money. Like I just got her off the car lot.lol I would definitely go back and recommend this place for body work:)

Krystal
March 27, 2020 8:23 pm

They are great thank you all so much for being so caring and understanding. Love y'all I will be back soon

Alissa
March 17, 2020 2:26 pm

The staff was very friendly and knowledgeable. Julio made the process easy and the frequent updates were reassuring that my car was being taken care of. My car turned out exactly like new!

John
March 06, 2020 10:04 pm

Noel and Julio provided exceptional service in handling my insurance claim. They are professional, honest and go out of their way to make sure that you are satisfied and happy with the repairs. The receptionist staff were very courteous and helpful. I cannot recommend Masters Auto Craft enough!

joe
March 04, 2020 3:38 am

Was rear ended. Repairs good as new! Really impressed with the whole experience. Julio and the crew were terrific to deal with. Thanks

Rachel
February 17, 2020 11:41 pm

I went through my insurance from an accident, and am so so glad they sent me to Masters Auto Craft. Julio and Dana (and Megan from Geico and Ilse from Enterprise) were phenomenal. Everyone was kind, attentive, and my car looks amazing. They made it such an easy process, which I greatly appreciate. Julio was thorough in explaining the damage and repairs to my car and Dana was helpful and answered my many questions! I cannot recommend this shop and team enough!

tej
January 19, 2020 5:00 am

Excellent experience overall. My car was returned on time with all repairs done beautifully. Customer service and communication during whole process was excellent. Thanks Julio for great service!

Javier
January 15, 2020 12:21 am

Got my car back with a trunk button broken, that wasn't broken when I dropped it off for repairs.

Luis
January 13, 2020 5:19 am

Worst service that you could get. They damage something at our car and now don't want to be responsable to fixed. THE RATE SHOULD BE NEGATIVE.
DO NOT GO TO THIS PLACE.
DO NOT GO TO THIS PLACE.
DO NOT GO TO THIS PLACE.
We took the car bavk to the shop and your employees or you says"we are not going to fixed " This company is not responsable as they indicate, our jobs are guarantee. Yes they are, they break something in the car and then don't repair it.

Nate
January 02, 2020 8:04 pm

Julio and the team went above and beyond and did an amazing job with the repairs I needed. I was warned that the paint match wouldn't be exact (understandable), but I can hardly even notice that my bumper isn't the original. From the quality of work to the friendliness and ongoing communication throughout the process, I can't recommend this place enough!

Pamela
September 26, 2019 2:07 am

I was hit from behind on my move here to Pflugerville. From the moment I walked in the door until I picked up my vehicle I knew I made the right choice. They answered all my questions and went above and beyond to fix my Acura. Mike was the person who helped me. He was absolutely awesome to work with! I truly appreciated his help and for taking the time with me. I would not hesitate to recommend this shop!

Shana
September 21, 2019 11:10 pm

I have had my 2019 Ford Focus in the shop at Master’s on 2 occasions recently for repairs that were no fault of my own. I have nothing but excellent things to say about this company. Both times they had my car, they did excellent body work. The car still appear brand new. They take the extra step to ensure your car is like new. You can’t go wrong with Master’s!

Jill
September 12, 2019 2:53 am

They fixed my pretty blue optima sxl up:) they were not the fastest but I had a rim issue. They decently matched the powder coated rim and the area they fixed looks good. Happy with their communication as well.

kennoric
September 03, 2019 10:30 pm

I cant say enough great things about this shop.they are fast friendly and honest.their customer service is unlike any i've ever expirienced in any setting.ill be sending all my friends and family to them.i took my subaru to them almost a yr ago for major repairs on the body of my car.they did an outstanding job.today i took it in to get my headlight bulb replaced because my car is trickier than most.they had to pull the bumper and lamp just to replace the bulb because again.mine car is tricky.when i reached for my wallet to pay for the labor.i was simply sent on my way with friendly smiles and a have a wonderful day! Again.anytime i can send work their way.i will! Thank you master auto craft

Andrew
August 21, 2019 8:48 am

The service and work done to my vehicle were fantastic.
Spoke with a gentleman named Mike in the parts department and he was incredibly rude and unfriendly. Ruined the whole experience for me.

Devon
August 19, 2019 9:23 am

Let me tell you about this shop. IMHO this is the best body shop I have ever been to, the work that they do is phenomenal Julio, Noel, Dana and there entire staff made my car look brand new like it was fresh off the lot. They take pride in their work and if they see any imperfections they are quick to fix them. The level of detail that they put into peoples vehicles is something I have not seen in awhile, they are truly all about the customer.

Michael
July 17, 2019 8:54 pm

Super great people! They took care of my muddy jeep to a level I didn't expect. Julio was AWESOME! He answered ally questions and made sure the work done on my jeep was top notch.

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