Masters Auto Craft / Gerber Collision & Glass, Pflugerville TX

Great experience! Highly competent, responsible and professional staff who are dedicated to quality work and customer service. Julio was especially great to work with. He has a ton of experience working with insurance carriers and he ensured a smooth and prompt repair process. He kept me informed every step of the way about my repair and set realistic expectations at the front end. Honored his word throughout. Dana was also extremely helpful and responsive to my questions and went out of her way to help navigate me through the process. Means the world to find someone you can trust with your vehicle. These guys should be your top choice!

They are very professional and provided detailed breakdown of the work needed and cost. The work was completed on time and you cannot even tell there was damage. Would recommend without hesitation.

Very friendly staff who look out for you. They fixed my bumper asap and gave me plenty advice about my car, very kind people.

Recently my 2010 Dodge 1500 was struck by a sunroof that launched out of the car in front of me while traveling down the 45 toll road. The damage was pretty extensive and required that the dash, hood, and other parts be replaced along with about 70% of the truck to be repaired and refinished. I myself work in the body shop industry as an assistant manager for a boat and RV collision repair shop so I know what I am looking at when it comes to these types of repairs and I am extremely picky about how it is repaired. The team at Masters specifically Julio who handled my claim from the start to the day of delivery back to me and Noel who handled little repairs and concerns after delivery did an excellent job in keeping me updated and making 100% sure that I was completely satisfied with repairs. I cannot say enough about the customer service and top notch work that I received from Masters and if another accident happens I will most definitely be back. Thanks Masters!

Some car recently hit me on the side and threw my car into a 360 spin in the middle of the road. When it was time to get the repairs done, I chose Masters Auto through my insurance because they ere locates in pflugerville. I have begun to notice that you’re more likely to get better customer service in this area than a lot of place in Austin, and this place has good service.

I was worried that the Mazda soul red crystal metallic wouldn’t be matched exactly because that color isn’t your ordinary metallic car paint. But after the repairs, I couldn’t even tell a difference in the hit Texas sun. I was really impressed and I would come back to them if I ever needed repairs. The repairs took about a week to complete and I felt that was reasonable.

First time I have had to use this service after someone rear-ended me and I am very impressed. Absolutely wonderful customer service from young lady at service desk and Mark who both worked with insurance and walked me through the process.
My car looks amazing (so thank you to all involved in working on my car). Masters is definitely experienced in dealing with insurance and cars. They made the process so easy with great results!