McDonald's, Richardson TX

McDonalds? Here is a great tip. Always ask them to prepare your full meal fresh. Its super better fresh out of the fryer fries, your burger will be hot too. Trust me. Just do this and let me know how amazing it was.

Friendly staff. But they don't make mcflurry with mixing and they said they had no spoons so had to eat in the road with a fork. At least good portion of ice cream

The food was mediocre kind of fresh. The customer service was pretty good as well. What I did not like was how dirty the tables were. There was only one other family in the entire restaurant and every single table was nasty. I asked for a tray to put my to go food on (even though I said dine-in) and the tray was nasty as well. I was one more piece of dirt away from asking for a refund.

Great FFs, and drink. When went it ice cream spilled in front lobby and slippy sign by it also spilled drinks in soda area. Informed a male employee. About an hour later when my husband and I left, nothing had been touched, ice cream drying on floor and slipped soda and water continue to run off dispenser. Told another male staff and he said he would have someone clean it up.

When going to McDonald's, it is because you know what you are getting. It definitely met my expectations. Thank you for providing a continuously excellent product and service.

The hambers were terrible. 1 pickle slick for 2 burgers you would need a microscope to find the catchup and 3 pieces of onion I'll never go there again. When did McDonald's stop having shakes?

We've went to this location a number of times lately and 2 or 3 times we've gotten just coffee. We've waited 10-15 minutes for several cups of coffee and not even ordered food. I understand that sometime people just run out and have to make more. But every time?

Good food. The employees are really good. Especially the manager Dilma. We forgot to get the balance change. But she recalculated and came you us and gave the change. This is a great thing. This kind of good people still are in this world.

It may be middle management or corporate culture as it seems to be a common theme at all stores since wide roll out of kiosks: dining room service is horrendous.
It's hit-and-miss if your food will be delivered to the table, whether you'll get your cup when you order or w your food, at times leaving you to sit a good while w no beverage. Then, you get to go fill that up yourself while your food sits. Honestly, the ideal thing is either give me a cup when i order or bring my drink filled as ordered when food comes out.

The food here was fine and the employees were friendly but I've never had to wait 25 minutes for 2 happy meals before.

Have been here countless times at various times of day and have always been met with absolutely horrendous service. Forgetting sauces and leaving out parts of the order not to mention the prolonged wait times. Terrible service and terribly run location.

I don't know how this place makes money. They only ever take cash only or the are closed. How is a 24hr fast food place closed. Worthless I swear

Don't eat here. I ordered a burger last Wed. Got a fish sandwich instead. I was hungry and ate it. Got food poisoning. Very ill, accelerated heartrate, dangerously low blood pressure, explosive stomach upset. Sick for days. Still not over it. I won't ever risk eating there again. You shouldn't either. This could have killed a less healthy person.

Would leave 0 stars if allowed. Said they could not take an order because their system is down and could not give a time table when it could be open. Basically closed could do nothing.

Worst McDonalds have ever been to. Said drink dispenser messed up. Ask food counter to get drink. So I do wait 5 minutes and no drink. Ask someone. No it's not messed up just no ice. Ok whatever just want a drink. Takes another minute. Gives me cup with ice. Coke was flat. Wasted 20 min of 30 min lunch break so had to drink flat coke. Half people working their couldn't even speak English. Done eating at any McDonalds.

Really long wait in the drive thru, much longer than normal. Not sure if it was a shift change, understaffing, or picky customers. That being said 20 minutes sitting in a drive thru line is rediculously long.

Service was terrible. Looked like employee was asleep around the time I showed up. Gave a rude, unpleasant attitude.

Every single night I go here, they’re system is “updating”! I’ve tried several different times to go and they tell me the same lie! If you’re not going to operate 24 hours, then stop saying you’re 24 hours. Not everyone works first or second shift! I will be calling corporate as well about this!

There is always something wrong at this location, dropping my 3 star to a one now. After waiting in line at the drive through for almost 10min when its my turn I'm then told it's cash only. Now I know technical difficulties do happen, but that's when you quickly place a sign on the drive through window notifying customers of the current difficulties instead of just having us sit in line for nothing if your not using cash.

This store is advertised as 24 hours, however I was told they were closed when I pulled up to the drive through at 3: 30am. I was looking forward to some fries Change the hours listed or be ready to serve 24/7.