Papa John's Pizza, Houston TX

The app said 59-69 minute delivery. After an hour I called them and they said it would be another hour. I cancelled the order and went to hungry howies.

I’m really upset with the service! They never have drivers to deliver! I don’t know why they offer delivery if they are not capable of handling it! This time we waited more than an hour to get the pizza and when we called they said it will take 30 min to 1 hour more, when in the app it said 60 min when we ordered. Of course we canceled and had to get food somewhere else. One time before we had to pick up the pizza directly after ordering in the app because it said it will take 99min!
I think people should start buying from small business if chains are not going to be able to give a quality service.

Not usually a Papa John’s regular but I might start to be! Get half off if you get an all day wristband from Mr. Pixel’s arcade nearby.

85 min on a thursday for delivery. There is no way i will order from this place ever. I stay 2 min from the location. My Pizza will come cold for sure.

Update: driver is needed pizza was great management was very nice. The white guy handling the phone was great and professional just had to update my review. The amount of work this guy is given is not nice he is burning himself to keep customer happy

BOMB. COM.dude I was starving and wanted pizza baddddd.decided that I wanted Papa John's to give me the itis.that's exactly what happened. I ate myself into a a food coma and I don't regret it one bit.pizza was piping hot.papadia was everything I thought I would be.nom nom nom.so thanks! Oh yea don't forget to tip your driver's!

Of the best pizzas, the employees are very friendly. You can place your order in the app or online

Exceptional service by young light skin man mandingo the register. Strait to the point and polite service. Been coming to this location for years never had 1 complaint.

If I could give them no stars I would. Did order online, got there never go a "hello" or anything. Lady was on the phone 5 to 10 minutes while I was waiting. When I finally got my pizzas, I was missing one so I have to walk back in and wait some more. Worst experience so far!

This our go to location for pizza. Always receive wonderful service from this location. Delivery guys are thoughtful and kind, even with no-contact delivery.

Stood here for 17 minutes. Not acknowledged at allby a single staff member though I'm in uniform trying to pick up pizza for my station.
Management is horrible.
I asked to just refund my card because we're busy with back to back calls and they refused.
Guess I lost that money today. Lives are on the line and I wanted to feed my team.

I get awesome deals from papa johns in my email. This store doesn’t offer them when trying to check out online. Oh well, your loss, Pizza Hut it is! I think we order pizza like every week it seems yet papa John’s always misses our business just because they won’t give us any good promotions.

I purchase 2-3 times at month never had a problem with papa johns, the service is great, the delivery drivers are always friendly and the tracking option very much on time. Will definitely buy from them again

Have used this location for home delivery many times and it's always been on time and hot, and always exactly what I ordered, too. Good job!

Order 20min in advance but pizza was not made at the store when pickup. Saw the staff use bare hands to toss ingredients onto the dough into hurry. Not sure if it is in compliance with safety handling procedures.

Stopped by here at 10: 04 and they said they were closed when the website clearly states 11pm. Thanks for nothing Papa John's

My pizza tasted great. It was cooked perfectly. I want to give five stars but you all don't wear gloves when making the pizza. Please consider this change.

This place is messed up! I ordered my pizza tonight since 8: 00pm and it’s 9: 27pm I haven’t received my pizza yet. I live less than 5 mins away from them, but they failed to bring to pizza on time. I called more than 3 times to inform them that I haven’t received my pizza, but they kept saying it’s around me within a second I will receive it. Nothing yet still hungry! Will not order here again!

Just tried to call and place an order- lady that answered the phone was so rude I'm taking my business elsewhere.

Always order the cheese bread sticks. Always good. But this 1 particular time they were very dry. Didn't taste any cheese at all. Called and complained. NOTHING. MADE A COMPLAINT TO COPERATE ABOUT JASON.

Horrible customer service and my pizza was nasty as hell because they use old ingredients. Never ordering here again!