PetSmart, Houston TX

This visit went perfectly fine. Didn't have too many customers.the store rep.was able to help me with all my pet needs for the day, all the way. Loved this store, it's proximity to our home, the friendly staff here, and the quality of pets & pet products.

I almost always find exactly what I'm looking for here. Sometimes it's a little pricey, but anything for my fur babies, right? The employees here are always very kind. One time something was stocked in the wrong place, and the manager let me buy the item for the price that I thought it was. The only bad thing about this store is it is a little dark, so it feels very gloomy and a little dirty.

A bunch of kids that work there that no nothing. Went to purchase a beta and half of them were dead floating in cups, the other half were gasping for air, sitting in there own filth. Pretty sad. I'd call that abuse and neglect. Do not buy fish at petsmart!

This store is racist. Don’t go there. They never help me out and I think it’s because I’m black.

Had the wrong medication instructions on the bottle, they are negligent throughout the whole company

Large clean pet store with a huge selection. Plentiful parking. Convenient location off Main & Kirby. Grooming salon in rear of store where you can watch your dog being taken care of. Friendly helpful staff, return process w receipt a breeze. Banfield Hospital clinic on premises w 2 excellent veterinarians, wide array of services. Spay/neuter and dental cleaning offered

Made an appointment days ahead for a groom that was cancelled just hours before the appointment with no compensation. Just ridiculous.

We have a cat, 4 dogs and a bearded dragon - we always find what we need to take care of our precious lil companions

Very kind staff, excellent selection, and fair prices. Note: If you don't see it from Main Street, it may be helpful to look for the "Fiesta" supermarket on the far end of the same shopping center.