Rockridge Springs, Houston TX

DO NOT GIVE THEM YOUR MONEY! MY DAUGHTERS FIRST APARTMENT APPLICATION AND THEY ROBBED HER LIKE A THIEF ON THE STREETS! STAY AWAY.

Just by reading the responses to these reviews should tell you how bad they treat their residents. Every response blames the tenant. I don’t think anyone should have to pay over $1200 to live where there’s no roaches or consistent water. If there’s mold on the ceiling it’s probably a bad pipe and they keep ignoring that with white paint. That’s disgusting. Thought about moving here but never mind, I’ll keep looking. No wonder these apartments are empty.

I lived very happy here my kids grew up here. Connie is very sweet excellent manager. She helped me a lot when the hurricane came. The office ladies have excellent customer service. The maintenance crew are super efficient.

Just think that the fees (add) are a bit much for a 1/1! THANKYOU but I'LL just have to work harder, longer hours, because I really love this property!

I would recommend Rockridge springs, they are pretty nice apartments. The staff there are nice people and they are very helpful.

I lived here for 15yrs and the office staff are really nice and helpful. The maintenance staff are very hard working they fix my problems right away.

They have horrible reviews for a reason, the reviews are accurate sadly.
Save yourself and don’t move here.
I should have listened to the reviews, can’t wait for my lease to be up so I can leave.

They’ll lie and say anything just to have you sign the lease and once you do you’re on your own because they don’t care about you or the Apartments issues, they only care about making money.

Update: I did reach out to the office as well as corporate in the past multiple times about the same issues multiple times however nothing has been done.
There’s still trash and dog poop all over the property, strangers on the property because the gates don’t actually lock so they just walk through, loose animals everywhere, cockroaches in the apartments, no water/hot water when you need it, people yelling/being loud and even fighting outside on the property.

Not to mention the property isn’t being maintained so certain areas are a safety risk, my best advice for anyone looking to move anywhere look at the reviews and see if there’s a trend that the residents complain about.
Also talk to real residents on the property without letting management see you so they won’t give you a poster child to talk to.

Very bad to live
Strange people comes from everywhere because they don’t fixing the gates and the fence too low people jumping on

Very heartless apartments complete rip off DO NOT EVER LIVE HERE, not safe at all, will get robbed, and ripped off

I don’t live here but this staff had no issue taking by money and denying me approval two years ago over a misdemeanor I had on my record let u remind u that was also dismissed from 2011. Lucky they haven’t got sued for violating statue of limitation to renters and stealing there deposit money pathetic excuse for a area that isn’t so greAt! Funny u do strict back ground checks then u would realize my issue was dismissed it’s pathetic I live in a luxury apartment in the woodlands And they had. No issue realizing it was dismissed what’s urs for such a high crime area! Take ur money else wear these people are clearly thieves and don’t know the laws to renters rights!

I been here 3 years. They always take care of me and they always make me feel like I'm home. The ladies at the office are very professional and tentative. Outside staff is amazing, they always get my work orders done in a timely manner.

I live here please don’t move here the roaches are bad, the water gets shut off every week, the apartments aren’t safe. You literally have a curfew! Everything breaks down and the office people are rude and lazy. It is hard as heck to get out of your lease they literally make it impossible they want you to stay here just to collect money. I can’t wait to move this experience has been a total nightmare. People only live here because it’s affordable but I’ve found a nicer 3 bedroom apartment for $940 a month and I get stainless steel appliances I get a microwave and washer and dryer and it is a gated community with security sitting at the gate and security is patrolling the property as well. Literally no bugs no rodents just peace of mind! Keep looking DO NOT settle here! Find somewhere else to live ASAP! (And before the office says i can’t find your name well I’m using a alias) oh and if you have children definitely don’t move here cause the roaches will bite your kids and the spiders as well these apartments are the WORSE this is literally HELL!

Good place to live in thers always going to be negative people and bad complaints about management but there always busy and working i like the staff and i love the place.

I’ve been here for 4 months now and honestly it’s not that bad. The only issue I had or I’d advise is to check that everything works before you sign a lease. That includes light switches, ceiling fans, of the heater works
Basic things because they do take a while to fix them unless you bother the office until they fix things
Other than that
I was a bit skeptical about the area since I hear people calling it “guns point” but so far everyone minds their own business.
So I haven’t had any problems as far as safety.

My apartment got broke into several times. Management charges for everything! Maintenance sucks! They cut a hole in my ceiling and patched it with cardboard and never came back to properly fix it after 1 year of asking them to do so.there is no grace period for paying rent late. I lay nearly 900 a month and can't even put a chair on my patio without then charging 50 dollars.this place is ghetto and run down. They always cut the water off without warning also.

Great for shopping in the area and running in the park or just having family time in the community.

Do Not Move Here Got Robbed At Gun Point They Took My Car Only Got It Back Because Of My Stolen Phone. Beware The Gate is Always Open Secuirty Is Trash They Will Tow Your Car They Demand Regulations That Do Not Benefit In Any Way As They Are Not In Any Level A Maintained Complex. Dirty Palletes Are Laying In The Parking Lot Stacked Up To The Point That They Are Dangerous. For A Complete Month A Big Tree Branch Was Blocking Proper Acess To The Gate.

Use to stay there a few yrs bck. My apartment got broken into and there was shootings every week. Greenspoint is not a safe area to stay in.

These are not the best apts in Greenspoint but they are liveable. Yeah the crime in high in the area but if you nedn a place to stay than go here very easy to get into

I moved here in October 2017 & my apartment wasnt ready but to compensate me they gave me $250 off my first months rent! I havent had any problems here if i need something fixed they come in a timely fashion usual a day two at the most. The maintenance guys are professional & nice as well as Marissa & office staff. I dont have any problems with rodents or pests if you have roaches its because you brought them. Parking could be better but my rent is reasonable & it NEVER CHANGES one flat rate which was talked about before i signed my lease overall i would recommend these apartments to anyone who wants to live somewhere where you will feel comfortable & safe come to Rockridge Springs!