Supercuts (Grand Morton Town Center), Katy TX

I've come a few times now, and I will keep coming back! Alex cut my hair this time, and she was wonderful! She took such care in doing exactly what I wanted. This is the first time I've had a hair stylist that trimmed just what I wanted! I'm so pleased. Also, the ladies here are all so kind and friendly, and they did a great job with all the safety requirements during COVID-19.

THE WORST EXPERIENCE EVER with getting a haircut. I entered wearing a mask (also known a a fishing buff) before seated I was told to raise mask above my nose witch had slipped sown talking to them, after seat I proceeded to try to adjust mask to work with the apron. Kermit? My stylist name? Lost her patience and said I’m not going to tell you ten times.and this point I politely told her I’m going to leave. She then raised her voice and started to tell me to leave? While the other stylist started to call her supervisor. While the mask was on I asked why they were so impatient and rude? Long story short just go to sportsclips and avoid the headache, they also had mask you can wear just in case you forgot your own.

Wow, just wow. Sign in on the tablet (or online) to reserve your spot. This is a nice feature, except when the person who is ‘first’ in line isn’t at the shop. One would think that person is removed from the list. Nope. The next person is called, but the #1 person just stays on the list, and if they do show up, the next time a stylist finishes with someone and calls #1 (who wasn’t there to answer the first time) is miraculously taken next. All the people who HAVE been patiently waiting at the shop get passed and have to wait, even longer. So if you want to get a haircut here, just sign in online and show up whenever you want, you will eventually be first in line, but never have to sit and wait in line like everyone else. Won’t be back, waited for over an hour for two simple haircuts. Only got one because the kids could sit still any longer. The lack of customer service just baffles me.

Sandra and Rosio should not be at that location. I came with my hair needing a shampoo and they both refused to do my hair at that location. I stated that I would need a shampoo. They looked at my hair as if I was an Alien. I do not recommend this location at all. They told me it is impossible to do my shampoo. I never knew that Mexicans could be racist towards black people but they have been.

We came here after having a terrible experience at Great Clips. I’m so tired of business being lazy. If your sign says you close at 5: 00pm I would expect to be see when I get there at at 4: 15pm. Change your sign to say “Stops taking appointment an hour before close. ”

My stylist is back! I was super excited to see that my stylist Lu is back at this store. I’ll be coming back again regularly.

I must say after rushing through this weekend trying to find somewhere to get the kids last minute hair cuts, I must say the lady here are awesome and we’re very patient and got the job done. Working in corporate management I know all to well the stress that comes with dealing with customers and their demands, I hate to see employees accused of being lazy like I read in another review, what I saw was those ladies working hard to please every customer that walked in the door in a timely manner, it’s ridiculous to think you can walk into an establishment that’s already maxed out and expect to be seen before closing. A simple call ahead to see if they are still accepting customer is how I avoid this inconvenience and these ladies do a great job at accommodating their customers. I hope their management appreciates them just as much as us loyal considerate customers do. LADIES OF SUPER CUTS GRAND MORTON YOU ROCK! If they don’t appreciate you here we will gladly follow you wherever you may go!

The staff really cares about your happiness here, I've been coming here for awhile. Lu is fantastic and takes her time to do the job right. Kia is also fantastic, either one and you'll be in great hands.

Always a pleasant experience to go to Supercuts next to Kruger in Katy. I have had many haircuts by Lu. Still loving the art and magic she does in every hair cut. Ask for her. I don’t live in Katy but every time I come by I will go and ask for her. Recommended 100%.

Both my sons had a haircut today and both of their heads look like an amateur cut them. I truly believe I could've done a better job with zero experience.

Lulu did an amazing job on my hair.i had a bad experience with hair color that was done at another salon.she was able to fix it for me.i loved it!
Lulu dose great job and she has beautiful personality.:)

I will start by saying this location has amazing service! Everyone is very friendly and does a great job. I know this personally cause I walk in for a hair cut all the time and sometimes have to use different people. Kia is the manager and she is top notch. I would highly recommend her, she is amazing. All in all would recommend this location to anyone!

Mary is a Miracle Worker! She always finds a way to makey hair look good no matter how much I muck it up. Everyone here is friendly and professional. Let's put it this way: if I won the lottery I'd take them all with me!

Super friendly Super convenient and always a Supercut! Thank you Kia and Kirsy and Maria you lovely ladies always do a super job with my hairstyle!

Lu dose an EXCELLENT job on my hair, she is very meticulous and is very friendly! Also she give a exceptional scalp massage with the wash. A+

My regular haircut place. Clean and friendly staggs. You can check in online so that you do not have to wait there for a long time. They will give you a free haircut after 10 visits. The good thing about it is you do not have to keep any cards with you, they put your visit in the system and will tell you if you become eligible for a free haircut.

Lulu did an Amazing job. I wouldnt let anyone ekse touch my hair. We will be coming back forever

Thank you Kia! My mom and I are really careful on who cuts our hair and after so long we finally have our go to!

Friendly, no wait, but haircut uneven. Would go back to sport clips in the same shopping center before here, and it's a bit cheaper.

It was just me and 1 hairdresser the entire time I was there. Obviously not a place that is liked very much. The lady that cut my hair was nice enough and talkative, but an uneven haircut really kills any perks. I was able to fix it when I got home, but not something I should have to do.

Love Lu, cut my hair and granddaughters. Just went back this weekend and I had my hair colored. Agian loved everything about the shop. Very friendly staff all around. LU, did amazing on my hair.