The Martino Group, Denton TX

I love my apartment at East End Lofts! The staff is easy to work with and responsive. I feel like they are really customer service oriented. Very pleased with the whole process!

I have been with the Martino group renting a house since 2011. I unfortunately had to use some others before I rented from them. They are the best property management I have ever been with. They are so kind and professional. They have always fixed anything broken. I love them they are the best!

Cindy at The Martino Group made finding an apartment the easiest process I've ever experienced. From start to finish, she was very helpful, quick to respond with any question's or concerns I had.

Looking for an apartment that fit my needs was a tall task at the beginning, but The Martino Group made everything very easy and clear-cut. Cindy worked with me for multiple weeks to make sure that I made the right decision. She made multiple properties available to go and tour during times most suitable to me and my unconventional work schedule without hesitation. She also answered all of my questions candidly and informatively, whether it was about a particular unit, the application process, the specifics of my lease, and anything else I had questions about, which was a huge help for me throughout the process. If I had a question, I knew I would get an honest answer from Cindy. Other staff encounters have been just as professional and helpful. The unit itself is very nice. I’ve been here for almost 2 months and have had very little to complain about. Any maintenance repair requests have been completed promptly and without issue. I would highly recommend Cindy and The Martino Group to anybody looking for a great place to live in the downtown Denton area!

Hi!
I’ve been living at the Hickory Street Lofts for almost a month now, and I am loving it! Cindy is my GAL! I swear, she needs a raise or something because she answers my texts and calls constantly! The only thing that may or may not be the best is the amount I’ve been spending, however, since I’ve had such a great experience so far and the apartment is beautiful/at a great location, I think all-n-all it makes sense for the price. Plan on staying here for a while!

My fiancé and I have lived at the East End Lofts for the last 2 years and we have had nothing but great experiences. Cindy, who got us all set up with our apartment, has always been there for us whenever we needed anything. Very responsive and super helpful every time. A great place to live.

Repairs are always taken care of in a timely manner. Thank you Abigail! Armando was so sweet and made sure it was repaired quickly and correctly.

After living somewhere else for a year i’m glad to be back with The Martino Group. There’s no faster place to get approved, quick on maintenance requests, and overall the staff is amazing! Thank you Courtney, Abigail, and Cindy i’m excited to be back.

After working at The Martino Group for a little while now Im glad to finally be a tenant:) thank you Roger for showing me my unit!

James came by today and fixed out light fixtures! He was quick, easy to talk to, and made sure we were in good shape before he left. I have been impressed with the repair staff and my Martino Group experience as a whole.

Extremely fast service from viewing to approval. Got it all done within 3 days. Abagail and Roger were great in helping me find my apartment.

When my sister and I found the 712 Lofts and took a tour of the building for this upcoming fall semester we thought it was too good to be true.we couldn't have been more right. The day we moved in the deadbolt on our door installed incorrectly so it couldn't be used, and the key fobs to get into the building weren't working but "should be fixed in the next couple days". 3 weeks later our door was fixed and the key fob magically worked again. The parking lot flooding was inconvenient but we didn't really mind. However we didn't really HAVE to mind it because about a week or two after moving in, we were woken up at 6 am to construction crews demolishing half the parking lot. I guess the property manager "forgot" to mention all the noise that the construction crew would be making even though we specifically asked him about noise in this area. Its been 3 months of nonstop noise that shakes the entire building which has caused a large long crack to form in the wall of my living room which after reading the other reviews, I'm sure I will be charged for because its a "damage" to the building. We live on the 3rd floor and there is a leak in the ceiling causing water damage to appear down the entire length of my ceiling and wall which in turn has caused mold/mildew to form. Its been a week and a half since contacting the company to have someone come take care of this and two men have come, take pictures, and left without saying when the mildew will be removed. I thought that the company would want to communicate w me about fixing the issue because mold/mildew can spread quickly and cause serious health problems, however I haven't heard anything else from them regarding the leaks, but I did receive an email letting me know that I was being charged 25$ for leaving trash outside of my apartment this past weekend which was "in direct violation of my lease agreement. " I let Abigail Flores know that neither myself nor my roommate had been in our apartment since Friday morning so there was no way that we could've left trash out and I didn't think it was right we would be charged for something that wasn't our/we couldn't have cleaned up. She let me know that we would still be charged for it because "it was stated in the lease agreement. " Note to self and others, learn from my mistake and if you think a place is too good to be true, IT IS!

THE WORST! I had water leak issues and work order after work order no one came. Welp we now have mold! They only care if you’re late on rent or don’t cut your grass. They obviously don’t care about the health and safety of your family or about taking care of their properties. Never in my life will I recommend them. Ever!

Great experience! Working with Cindy and Abigail was a blessing. This crew is top notch at making the search for a new abode virtually stress free. Can't thank them enough!

Awesome experience dealing with The Martino Group! Cindy took time to answer my questions and show me the property. Abigail was very responsive, and very patient with me through the entire paperwork process. Very professional.
Thanks guys!

I was assisted by Abigail Flores in getting my apartment application processed and approved. Abigail got everything taken care of for me in less than a days time, constantly updated me on the progress and was an overall joy to work with.

James the Maintenance manager was amazing! He took care of more than what the ticket asked for. He always goes above and beyond. Thanks James!
Abigail Flores and Cindy McCasland were very helpful and efficient. Abigail was very quick at getting our application approved. Thanks:)

Awesome service.abigail was very helpful with the application process and roger was also helpful and available when we needed him to be for the viewing of the apartment.also had some pretty nice deals!

I want to share a special thank you for Abigail and Carlos for addressing a maintenance request (bathroom sink draining) promptly and professionally. Even though I ranked the issue as medium priority, they recognized that the matter had the potential to escalate. The necessary work was completed and without any inconvenience to me. Thank you again Abigail and Carlos! Sharon

After looking for over a month for a budget friendly apartment, I was referred to the martino group. Abigail was such great help processing my application. Roger was able to bring the application to me to finalize everything. I've been at one of their properties for over a month, and the experience has been great. Highly recommended