Tru Fit - Trenton, Edinburg TX

I will never do business with Trufit ever again. I went in person and cancelled my gym membership with trufit because of their false advertised claim of following safety guidelines (covid-19). They location I used was in edinburg tx on the corner of trenton and jackson. They claim to have personnel cleaning stations, they had one young lady but the majority of the time she was sitting on an excecise bike talking with other co-workers. She pretended to clean an used station and came back to her conversation. The gym did not enforce social Distancing guidelines as advertised. They allowed people to go work out without wearing masks. When they re-opened the gyms I visited the gym on 2 seperate days and on both days I witnessed the same carelessness towards public safety. Now they are trying to bill me for services not rendered. I was contacted by an employee named mari Rodriguez who ignored my concerns, when I asked to speak to her supervisor she stated she did not have one. I called the gym location and spoke to a manager named luis who didn't seem to care about any of my concerns and didn't even ask for any details regarding my safety complaint.

I love this gym.right now.with the coronavirus taking place.before you check in they check your temperature and ask you to sanitize. Everyone cleans after using the equipment. Which is great for a peace of mind. Before the pandemic.they had group classes and a daycare for the little ones. The staff are great, real easy to talk to. Hours do very, so call and check with them. But over all have a great workout.

Stair climbers and equipment needs to get updated in women's section and working. Would appreciate cycling bikes in women's section as well.

Amazing service from Tiffany! Got a membership and provided the most affordable and convenient option for me! Great customer service!

Unless they can mine your personal information they don't want to talk to you. I was with the previous gym, loved it. I wanted to pay cash up front for a year and the woman wouldn't even talk to me until I gave over all of my personal information. HINT - I don't want you selling and sharing my information.

Legit hate coming here bc the water fountains are warm AF and the water pressure sucks! Like it might not seem like much, but I would think you would like for the people to be training at your gyms to be properly hydrated.

It's even better that the Tru Fit on 2nd because not only does it have a second floor, they have new machines that help further grow your muscles and burn fat better.

More than great amount of equipment. They have a steam room, showers, a personal workout place just for ladies. Etc

New manager makes the place suck. She refuses to let anyone use the studio rooms, although they were marketed as rooms for people to use whenever they want expect when classes are in session (they even have equipment there that aren’t for the classes— but no one can use it since no one can enter the rooms). She also refuses to speak to us.umm what? Just so rude in general. Staff is nice though, but they can’t do much with such a rude manager. This place was so much better as feeedom fitness!

Their cycling classes are the best! Haven't tried any of their other classes but rating just their cycling class and what I do, they get 5 stars

I like this gym because they have a women's center and it makes it easy to work out comfortably. Their staff is very professional compared to Weslaco staff. They make you feel very welcomed, great environment

They change the rules without even sending a warning message or an emailto customers. Today a staff member was bothering me for having my backpack with me. He asked me to hurry to finish my exercise routine so i could leave:/

Worst place to go.the lady in the front very rude. The manager has no manners since it changed the gym they have bad service.

I cant believe customer service is gone this days. Everyone should always be focus in customer service if not the business will go down. Please train your people at front desk to be more customer oriented.

A clean gym with fairly new and shiny equipment is why I love going here. But ever since Tru Fit bought out Freedom Fitness, this gym isn't maintained as well as before. They used to clean it spot on all the time now everything looks like it hasn't been dusted for a while. Tru Fit management doesn't hold their gyms to high standards as Freedom Fitness did.: (

I like this location it is maintained clean and it has friendly staff. I like the Instructors for the group classes. They are probably the reason I will continue with my membership, I go to Zumba classes late at night they are my favorite. The only reason I don't give it a 5 star is because the yoga room is tiny. The Yoga instructors create such a good relaxing environment and are very welcoming. But the times I have been there it is crowded and people walk in and out for equipment. I wish there was more space to actually feel comfortable stretching with less interruptions. I would also suggest for the owner to fix the cycling stations that are broken because sometimes I have not been able to join the class at the time I arrive because there isn't enough bikes since there are some out of order. Over all it is a good location.

By far the cleanest TruFit location! I’ve been to 5 different locations and this location easily tops as the cleanest. Props to all the hardworking men and women that keep it shiny and smelling better than the rest.

Horrible customer service managers are rude they don't honor their employees word bottom line they don't care about your concerns nor your business. As soon as my contract is over I will be going else where.

Gym is well kept up, clean and bathrooms are as clean as in your home my compliments to ganitorial staff here! Unfortunately there is a female staff member that seems to know everything about every member and even staff and shares it amongs everyone, I have seen her be picky with some members and slides same issues with others. Sad that one staff member can get away with this and nothing has changed, that's why I have not returned and won't be returning to this gym.

I really like this gym, but ever since they got rid of the second stack of barbells there just arent enough for everyone.