Villa Del Mar Apartments, Arlington TX

From management down to the staff, Villa Del Mar is well ran. The staff is friendly and prompt to the needs of residents and future residents. The property is kept clean and inviting. Jeremy is always prompt to complete work orders in a fast and efficient manner.

Crystal has been an amazing leasing agent! Shes very friendly and professional, if you ever need someone she is the one to go to!

I can’t wait until my lease is up. On yesterday 7/23/20 I went into the office to see why my water bill was $100 along with them not having my renter’s insurance information that they told me they had several times before. Ashley got up out her seat and yelled at me, a total 360 from the lady who was so helpful before I signed my lease. The manager Jennifer came out and apologized but sadly her last day was today. Christina in the office is super nice and always gets my needs done. Amber the asst manager is also pretty helpful. I just don’t think they should be allowed to yell at tenants and come out their seats it was very upsetting and kind of made me fear for my safety. Just beware these are things that can happen

While no raise in rent Which is great during covid. The reason for 3, while mediocre, the 3 was given because the community always has water shut off at least once a month. Here’s a snapshot at 2020 we aren’t even counting 2019. Jan-1 time feb - 2 times, April- 2 times, may -1 time, june - 2 times, July -1 time, August - so far 1 time. However brief they may be, it’s still shut off. Other than that it’s alright.

I inquired about these apartments over a month ago, as online stated there were vacancies. I was interested in starting the process. I was advised by someone in leasing, that she would reach out to me in a few days when she was back in the office in a few days, never heard back, guess that was a sign, not a good first impression

I have friends that's moving to area and was going to recommend these apartments but when I ran across someone that stayed there they let me know all the trouble they've been having with managment of the complex.from stealing to lying. I don't want my friends first experience here in TX to be bad so I'll keep looking

Mixed reviews but to many complaints of not having hot water. But what really turned me off was reading the lack of respect shown from office personal and quoted a higher price from what is being offered.

Ive been living in this community going on 3 years, and i never been so pleased. Not only do they have an amazing staff they are so professional, they individually have their own uniqueness. They plan activities for their community so we can meet our neighbors and make friends, very family oriented. My most favorite is movies at the pool durning the summer. The staff are loving and compassionate if any situation arises that we face in lifes downfall they are very understanding. Maintence crew are amazing i never have to wait and always on time. I love living here cause ive never had a problem, no one bothers me, being single i like quietness and peacefullness, i feel like i live alone in this whole building! Lol! Most if all i love the location of convenience, restuarants grocery stores, dry cleaner, Ups Mail, my bank across the street, my church, shopping, everything in walking distance, what else could i ask for? I reccommend Villa de Mar Apartments 100% to all my family and friends, co workers, my brothers and sisters in church. Thank you Villa De Mar. Never been so happy!

I have been looking to move into the Arlington area within the next month due to job relocation.

These apartments i been eyeing for some time now. Recently i ran into some tenants at a gas station on the corner from the apartments, who said it ain't all what it appears to be. They complained of loud noises from neighbors and rude office staff members.

Then i read a review a few weeks or so ago that stated the office stole a couple of packages from a resident. And right around the holidays too. I have children. Not cool. So no thanks for me. There may be some hidden agendas there.

I seen another set of apartments in that area i think I'll go there.

I'm looking to move to Tx after reading these reviews of overpricing unfriendly management and water frequently getting shut off think I'll pass

We have been here a little more than a month. Ashley. Megan, Jennifer, and Jeremy have been wonderful to work with. Our apartment was just renovated and it is beautiful. The campus has an open feeling with no sense of crowding. We feel there is good value for the price. We would recommend this community to a friend.
It is quiet and secure. The gates add to that feeling. Maintenance? We mentioned that my wife had a problem accessing the bathtub. Not a complaint, just a comment in passing. Within 10 min. Jeremy was at the door with a grab handle.
Community feel includes things like a chili cook-off, Halloween for the kids, etc.
We looked at these apartments more than a year before we moved in. When we returned a year later Ashley recognized us. What a memory.

I am looking to relocate to the Arlington area and the office staff there were very nasty and short with there responses on the phone. I wanted to make an appointment to do a walk through and they would not even allow me to tour. Unprofessional and from the reviews not a place I would want to relocate too.

Been here 2 years the staff is very friendly, maintenance work is always done in a timely Fashion, it’s a quiet complex, and very pet friendly. I would definitely recommend Villa Del Mar.

I'm looking to find an apartment, because I'm new to Texas. But after reading the review of how they bullied and stole from their tenant I could never move to a place managed this way!

Leaving at Villa Del Mar Apartments has been a pleasant experience. The management is friendly, I always get my packages, and have never had a disturbance of any kind. Highly recommend!

First of all let me say when I first moved here Andrea worked here and it was great! Since Andrea left it has gone down hill! I have lived here almost 2 years and can't wait to move out. The walls are paper thin, they constantly have to shut the water off because of problems. I have the loudest, rudest, upstairs neighbors that I've ever had living in apartments and I have called and called about them and nothing is done. Had my grand kids at pool last summer and one of the managers son's bullied my grand kids and told us that they owned the apartment complex. Very unprofessional having your kids there running the pool. There are just too many things to complain about! Do Not Move Here!

I've just recently begin looking at apartments again. I have been going through numerous reviews of various properties. I like this property it's convenient to my job but after reading they bullied and stole from tenant. I would not move here no matter how convenient it is for me.

In the process of looking for a new place and had planned on stopping by to check them out but changed my mind after seeing the bad reviews about the office Stealing and bullying their residence. I could never move somewhere like this.

Moved in a few weeks ago to a 1 BHK and really liking the place. The staff is always friendly and helpful and, most importantly, available to do anything and handle requests. The area is nice with lots of stores, restaurants, and businesses in a few mile radius. The peace of mind is there with this apartment complex. The pricing is comparatively fair, but it would be nice if water or something were included.

I stop by to look at apartments.was visiting one after another. Staff member Ashley took care to show me apartments. She took me to different one but what she did was, showed me 3 apartments 3/4 times to compare.

She made all efforts with smile and never gave up. Finally I moved inn

Thanks for everything