Village Medical Center / Highland Woods Health, The Woodlands TX

Always have a positive experience with both getting an appointment and the doctors there. So grateful they're here.

Great service, friendly staff, and no wait time. Dr. Boudreaux is thorough, patient, and clearly cares about his patients.

I went there twice so far. 1st time with my daughter for her annual check up and myself annual check up. I made appointment online, no one called me prior the appointment to tell me i need to be fasting.we had appointment at 3: 30.we checked in 3: 20.called inside at 3: 35.then waiting until 4: 05 to see the doctor. Doctor was fine.because I wasn't fasting so I had to come back for blood draw.at this point, NO ONE, told me a thing I need to pay for the blood draw because it's separate visit from my annual preventive check up! I made appointment for blood draw at 7: 20am. I checked in at 7: 10.waited until 7: 30, the receiptist announced their tech is LITTLE late.their office opens at 7am, there was a gentelman before me had appointment at 7am.i asked receiptist what time the tech will be in.receiptist said they dont know, the tech was supposed to be here at 7am.so the tech was late for 30 minutes and they called it LITTLE late, and they had no idea what time the tech will be in. I had to go to work, waited another 10 minutes, their 2nd tech came in and we were called. I walked out around 7: 50.on my way out, i was told i need to make co-pay because this is separate visit!
I was with Kelsey Seybold in the past 4 years. I never had this crazy waiting issue. I am very disappointment with their managment. Doctor we were seeing, she was good. But punctuality is bad there.