Universal Property & Casualty Insurance Company, Fort Lauderdale FL

When it was obvious that I had no clue how to go do anything about an insurance claim, Jodi Spilotras took the time to explain things to me in a manner which I could understand. She was helpful during the entire process once the claim was in her hands. I'm most appreciative she was assigned to handle my claim.

Always receive prompt and courteous service whenever I call. They make it easy to pay my bills by phone, with no hassle.

We had a devastating fire in our kitchen after a faulty scented wax cube ignited. Universal sent Jeff Gibbs to look into the issue. Throughout the stressful ordeal, Mr. Gibbs was there to answer our questions, guide us through the process, and encourage us. He remained professional and helpful from the beginning of the claim through its completion. We are so grateful that Universal was there for us when we needed it!

Universal responded right away. Corey was wonderful explaining everything to me. I would definitely refer.