Kauffman Tire, Buford GA

Jonathan Dotson is great and helped me out alot he does a very great job and I have to get another fix I will come here

I had an emergency when the passenger-side windshield wiper that snapped loose from its housing during heavy rain. I stopped in the parking lot of this Mavis to ask if they could help me. A young man immediately stopped what he was doing and came over to check out the problem. He called over another man named Willis and they were able to disconnect the passenger wiper so that I could continue driving until a complete repair could be scheduled. This was more difficult than it sounds as it required opening the hood, removing part of the mechanism, then closing the hood again to remove the rest. This took about 15 minutes and both technicians stood in the rain the entire time. They were very courteous and extremely helpful but refused to accept any money for their efforts. All in all, a great experience that allowed me to continue with my very busy day.

Mavis discount tires home of the 7+hr tire change. Dropped my car off at 11am it is now 5: 08pm, the shop is officially closed and I’m still here

Johnathan has been very professional and helpful over my past few visits. He always takes care of me. The rest of the staff are efficient and get me done quickly.

Kauffman Tire delivered good quality with great service. I went originally for a bad wheel bearing, which they fixed however I still had heard a sound when I breaked. I called back up and told them I was still experiencing some difficulty and they rode in the car with me, fixed the problem, and walked me through the entire process. After a short time I was back on the road with a perfect sounding car! I will most definently come here agian!

Place with professionals on duty. Price match program works great. I'd go there only for a tire related service. Unfortunately no one can do pricematch with online

Brakes done.great job. I like that they explain everything BEFORE they do the work and they give you options. It was great.

If there was a lower score, this store would receive it, the absolute worse experience I've ever had, I will make sure that everyone I know will avoid this company at all cost. Terrible

Terrible location. Had my car for 5 hours just to tell me they could not fix a rear wheel bearing. How are you a tire/wheel shop and cant service a wheel issue? Called Duluth location (normal location) amd they fixed the issue with no hesitation.

Great tires at a great price! Everyone was so nice Chris, at the buford location, was so great, he treated me like family! I would definitely reccommend this place!

Good service but this day alignment machine was broken and they had to send off for an oil filter for my car. I ended up waiting longer for service that was incomplete. I was told that I would get a call when the alignment machine was fixed.as of 8 days no call.

Staff are very helpful. I appreciate their price match policy. Always frustrated when they tell my my car needs additional repairs that my trusted mechanic tells me are unnecessary. I go to Kauffman for tires and wheels stuff not other stuff.

Went to Kaufmans to get two new tires, left with busted airbags and them telling me that they are not liable. Worst choice of customer cosumption of any service in my 47 years

Alignment on my 93 ford ranger they told me one hour went to Wal-Mart came back after one hour truck was inside but looked like no one was working on it another half hour then they lifted it for the alignment been here two other times in the past with two different vehicles and no problems never coming here again been waiting two hours now

They are great everyone that works there is very attentive and honest prices are great I have been taking my car there for service for about 12 years now and I have never left there disappointed keep up the great work

The staff almost seem irritated when you walk through their door for service. The most basic service takes well over one hour. This is a common occurrence every visit. Poor customer service.

The manager (justin) talks to you like your a p.o. S. The other guys are awsome an really listens an helps.

The service is terrible! After being told the wait was 30 minted, we waited three hours to be told our fairly new tire could not be fixed, and they didn’t have a replacement. As we waited, they kept telling us our car was next. We watched three cars go before ours. The service man that brought our car back was very rude. I will never give them another dime. I was not the only unhappy customer in their waiting area.

Seem like my car drives worse after most of my visits here. I come in for a simple Balance and Rotation, and as soon as I drive off the parking lot my tire pressure light turns on and when i drive and accellerate i get massive vibrations that were not there before so I have to come back a few more times before they get it fixed. What a joke.

Came in 2 hours before close with a blown trailer tire and messed up spare. Despite having the tire I needed they refused to help me with the ten minute job. I'll never darken the doorway of another Kaufman Tire again.pure garbage.