Kauffman Tire, Buford GA

The men there were very helpful, I was supposed to get a tire rotation but they forgot to do it and I was unhappy with the fact that I waited for over an hour when I was told half an hour. The men were still helpful though so they tried to make it up.

Great service. Knowledgeable and friendly staff. Excellent with alignments and roadforce variation balance.

Took a flat tire to get fixed.they repaired it put it back on and put spare tire back in its place. I asked how much. They said no charge. They said they dont charge for plugging a tire. Very friendly. Wow.

First off called on my way home from work and Service Manager Mr. Michael Jones said if I came in around 4 they could take care of my rear brakes. Got there at 4: 20 did what he did to see if he could fit me in and not leave vehicle overnight. Lou the technician explained both scenarios to me regarding repair with no pressure. Then because I was a return customer showed me some appreciation with a modest discount. Have to say service and attention to my repairs have been more than satisfactory.

Had an appointment for rotation and alignment. I was quoted about an hour to have this done. It ended up taking 1 hour, 45 minutes. This seems like an awful long to rotate 4 tires, balance and alignment. My appointment was at 12: 00 and I got there at 11: 45, but they didn't look at my car until 12: 40 and then they were done at 1: 30. If I was a walk-in, I would understand having to wait for them to get me in, but scheduling an appointment didn't seem to save any time.

Always excellent customer service. Was in and out on my front end alignment. Appreciate it guys.

EXCELLENT customer service! Came in late on a Saturday and was taken care of! It was awesome! Definitely, highly recommend!

Thank you Kauffman in Buford for fitting me in 15 mins before you close to get a nail out my tire. I GREATLY APPRECIATE the great customer service.