OhioHealth Urgent Care Polaris Parkway

I wish I can send this review with no stars at all. I visited them today with my son who is complaining from watery red itchy eyes, that what I know as an Economist (I am not musical doctor) and a father.
I arrived there at 8.30 pm. I checked in to see the doctor for my son complain. Guess what: the doctor saw us immediately, which is good, but she said your son has a seasonal allergies and all what he needs an over counter medicin! I said I worried a lot about him, because I heard from my American friend something bad called a pinky eye, he has a blurry vision and he scratchs his eyes too much. She said there is nothing to worry about! I asked her if he can go to school tomorrow, I know it up to me as a father not her, because I do not any kid at school get infected. She said he can go to school because the case is not contiguous. I said ok we will leave. She told me to wait to receive some papers from the nurse. I took the papers and left to home. At home, I found a doctor note and AVT" after visit summar. " In the doctor not she wrote" He did not need to miss school for medical reasons today, OK to return to school tomorrow"! I was surprised because I do not ask her for a doctor note at first for today as well as it is not her business if my son went to school or not!
This act as she does not respect my son and me. My son told me " Dad I am not a liar I am really sick"! I hope OhioHealth watches their employee behavior and they have to follow their Cardinal Values and Pledge. I will file an official complain tomorrow and I will never leave this things to end up in trash.
Thanks for you valuable time for reading this review and I hope you can advise me by any legal action I should do.

I have frequented this location, including before it was Ohio Health, for over 15 years. Before and after Ohio Health took over it is the same. Almost always highly satisfied 100%. It's a "palace of great care" compared to WestStar, where i accompanied my daughter and had the worst-ever-care-in-my-life experience with a maniac of a female doctor. Polaris Urgent Care is fast and efficient good care. Highly recommend. I am a very experienced nurse. They pass my high standards.

Got there 20 minutes before the closed the receptionist ask me if my job was registered there to do a pre employment drug screening i told her this is where they sunt me she said that dont mea. Nothing so she waste more time to check to see if i can pee in this cup then she had me sign the right to consent form im sitting there for another 15 mintues its close to closing time and they tell me they couldnt take becuse i wasnt sick n i had plenty enough time to get there then called the next two people that check in after me very unprofessional i had only 24 hours to do my drug test the worst urgent care ever

Shamala Collins 9/8/2017

DO NOT GO HERE! I sent my husband here a few days before! He was prescribed medicine and seemed to get a little better within a few days. (from a severe sinus infection). Then I got it a few days later and went in with the exact same symptoms. I waited for them to open at 9 am and they didn't open on time: (Unfortunately, I walked away with NO medicine and was told to simply take over the counter medicines such as flonase and claritin. Guess what? I didn't get better and ended up going to an ER two days later. STAY AWAY and save your money and time!

I have no clue where all of these positive comments are coming from. I went in there after recovering from the flu to get a check up and to get cleared to go back to the work. Lady was rude, never going back.

If there was a way to give negative stars I would. They were extremely rude to my fiancé and I. He is sick and we were not sure what it was and they wanted to treat him like it was not a big deal. They didn't want to give me an excuse for work because "he's an adult and take care of himself". In the state he was in, no he was not able to. In the end they gave him Tylenol like we couldn't get it ourselves. Let me just say, he's a mans man and he was laying on me in the waiting area. If you want to be treated with CARE, go somewhere else. They make you feel like a burden for being alive.