The Pet Loss Center of McKinney Pet Cremation, Pet Burial, Pet Memorialization

Used this pet crematorium many times. Work has always been very professional. Their selection of wooden has always been unique. The employees go out of their way to to help with the grieving process with our pets.

I didn't even know a place like this existed until yesterday when we went to pick up my dog's ashes from our vet. The package they put together for us, along with the literature on how to best deal with the loss of a pet was so beautiful and it brought tears to my eyes. It was completely unexpected but I appreciate it so much. I could not recommend this place more when having to deal with losing your beloved pet.

Had a wonderful experience with them. Did have an issue getting my dog name spelled correctly. But that was the pet hospital i went thru fault. When i brought i up they fixed the plaque and paw print. And didn't make me feel crazy for wanting it spelled correctly. They happily fixed it and understood i am very happy. They understand the loose and make it a priority that everything is the way you want it. Thank you.

I work at an animal hospital and we use them, i recently lost my two bottle baby puppies and the pet loss employee came in and was extremely kind to me. I was a blubbering mess and he took care of everything. I got their ashes back today and the same guys that took them brought them back and again i was a blubbering baby and he was again extremely nice. Their ashes came back in a timely manner and with lots of care. I really appreciate it!

We were so impressed with the dignity and care they showed for our little Yorkie. Our veterinarian had personally spent a day with them to see how their business operated and he would not be using them if they weren’t top-notch. I loved every memento that they gave us and would highly recommend this group. Thank you for loving our baby too.

We had to put our beloved Wiley Coyote down last month. We used The Pet Loss Center for their cremation services. They Memorialized our Wiley in the most beautiful way (Paw print, Letter, pin, Ash Box, etc.) We we’re so very happy & comforted by their services. We highly recommend them!

My wife and I just recently lost our beloved doggie Coco. We chose the Pet Loss Center to have Coco cremated. The service and attention to details was exceptional during this difficult time. On behalf of Lucy and myself we'd like to Thank the entire staff at the Pet Loss Center.

I lost my puppy for a horrible illness and I was confused, sad, but in this place they gave me the peace i needed. They took cake of gordito with respect and im glad because he was so special. I love everything they gave me, I will use this service again!

I have never experienced a place so wonderful and peaceful as the pet loss center. The staff is courteous kind and supportive. The services provided exceeded my expectation. I am very grateful for such a wonderful place.

The people of the Pet Loss Center in McKinney were nothing short of amazing. They demonstrated caring and empathy throughout the process. They made us and our companion Mojo feel valued from beginning to the end. Thank you so very much.

Not pleased with their maintenance of the filters.when they take care of someones loved pet.i would prefer Not to breathe the ashes and soot that the black clouds bring.i am an asthmatic and it causes me discomfort for days afterwards.called to discuss with them and they on had the answer that they couldnt let it go into the building because it would be bad for Their lungs. Really then filter Better!

I run Abby Road Rescue Sanctuary, and I exclusively use the pet Loss Center in McKinney now. They have wonderful service, and they care for the seniors that I have rescued that have passed on with gentleness just as if they were still living. Just really nice people, and they do care about your loss.

Best staff, extremely helpful, I still can't afford the 200$ to get my cat back, and it's been 3 months almost. And they normally only wait 2, I had to get an extension. But they're very understanding, so they gave me a payment plan that fits my low budget. So thank y'all so much for the help, I'm definitely recommending y'all to anyone I know with pets

We had a sudden loss and I was completely lost when my fur baby passed. They didn’t describe the cremation for my dog but I really don’t think about asking. He came back to me today and the pet loss center did amazing! I was not expecting all of the things they gave me along with him. The pin, his paw print, the little flower to plant, and the pamphlet hit the spot in my heart. It made me cry like a baby but it was a good cry and know he’s in a good place. But I’m very impressed with this place and will be recommending it for the future. Thank you guys again!

I regret selecting this company to handle my bunny. Couldn't even center his paw print, makes me wonder if the ashes I got back are even my baby's. I am baffled and sad by the lack of care, expected more.

Brought my kitty in June 2017. Was greatly touched from the moment I walked in the door, until I picked up my baby. The person I dealt with was so wonderful. I was given all the time I needed to sit with him & say goodbye. The metal ID tag was placed with him in my presence. Everything was explained in detail. When I picked up my baby, the same person went through everything in bag I received. Was wonderful, sympathetic. So, when my Yorkie passed, I returned. Was disappointed. Never offered any time with my pet. Only thing explained was he'll be ready Monday. I had to ask if I could at least give him him a kiss goodbye. Was brought out to me for brief goodbye. When I called Monday, was told he wasn't "packaged" yet. The first thing I saw when they brought his remains, was a little bag with his hair. Not good.

After calling several places until we called this this place to get the cremation service for our dog. He is now able to rest in peace. We were really comfortable working with this place. Really respectfully with their heart on the service! They care for our lost and that they honour the journey of our dog.

All I can say is this is a wonderful company, the woman who is at the front desk is so incredibly sweet. They made the process of taking care of my deceased pet as easy and painless as possible. I wasn't expecting it to be so beautifully done as well. Thank you so much for taking care of my pet for me!

Wow, impressive business model! I thought I was just dropping my deceased pet off for cremation but Pet Loss Center is more than that. Staff is Maureen and Della who are not only warm and kind, they have skills beyond just offering pet burial, cremation and memorial products. Told me I could call, or my wife, just to talk if any of us needed grief counseling.

I left feeling totally impressed. I think you'll be, too. Highly recommend.

I am VERY unhappy with this place. Our dog passed away last night, quite unexpectedly, and I called them to see if they could pick her up and transport for cremation like their website states they do. It was after hours so I left a message on the voice mail that states one of their "on call attendants will return the call within the hour". They did not. I left a 2nd message an hour later. Still no call. I left a 3rd, and final, message an hour after that. Still no call back. And still no call today from the facility even though they are open. We of course were able to take our sweet baby to our vet today so they could take care of the arrangements but we really wanted her taken care of last night so she wouldn't have to be put in our cold garage overnight. I dont appreciate a business that advertises a service that they don't provide. Or a company that is supposed care about your pet when they obviously do not. I was referred to this place by a vet tech friend of mine and I will be letting her know of this situation so she doesn't refer any of her other patients to this uncaring company.